Server Sitters Announces Aggressive Expansion into the ISP Support Market with Optimized High-Speed Internet Services
Seattle, WA, Nov 27, 2012 (PRWeb.com via COMTEX) --
Server Sitters enhanced ISP admin and support services now offer companies across North America the ability to understand why their customers are calling, in addition to daily updates detailing what type of services they are being provided, and a direct way to gauge and monitor ISP performance.
Server Sitters CEO Adam Gallant explained, "The continued growth of our ISP admin department clearly demonstrates our commitment to simplifying our partner experience, and offering more value to our client base with competitive pricing".
The seamless integration at Server Sitters took only a few weeks, and the transition process was flawless. Management has shown a willingness to create a branded solution that is not only flexible, but affordable. The top-notch management team and technical support staff at Server Sitters has been extremely well reviewed, and the new ISP support infrastructure now allows clients to view detailed reports, take tickets, and also log notes on various facets of their respective accounts.
Traditional ISPs only include basic network support as part of their standard package. When dealing with problems with accessing the internet, such as dial up or broadband connection issues, or billing errors, basic ISP support typically doesn't include diagnosing problems with the user's computer, home network equipment or third-party services. Server Sitters now offers full support around the clock.
In addition to the enhanced ISP support, Server Sitters is also offering a generous 10% discount off its published rates for new partners that switch from a competing company.
Additional features of the Server Sitters ISP Support package includes live 24/7 assistance from staff that speak fluent English. They are trained to provide real-time problem solving and provide their clients with detailed reporting including customer history, top call drivers, daily call stats, and much more.
Server Sitters is an outsourced support provider specializing in hosting support for web hosting companies that require help-desk support, live chat support and/or telephone support services.
For more information, call Toll Free: 888-522-3177, or simply visit http://serversitters.com/
Read the full story at http://www.prweb.com/releases/2012/11/prweb10173645.htm
[ Back To Communications as a Service (CaaS)'s Homepage ]