|[December 06, 2012]
Applications Market Will See the Effect of Customer-Focus Strategies and Collaborative Initiatives Adoption in Upcoming Years, According to IDC
FRAMINGHAM, Mass. --(Business Wire)--
International Data Corporation (IDC)
today released the forecast component from the Worldwide
Semiannual Software Tracker. The research monitors more than 400
software vendors in the Applications markets across a total of 49
countries globally. Information provided include biannual market size,
vendor share, and forecast data for the thirty-three functional markets
that comprise the Applications software market.
The Applications market revenues are expected to reach $166.0 billion in
2012, which represents growth of 3.7% compared to 2011. This growth
rate, the lowest in the last three years, was an expected result as a
market deceleration was forecast after periods of high growth following
the financial crisis recovery period. Nevertheless, there are functional
markets that are still expected to show very good growth rates in 2012,
such as Customer Service (6.9%), Marketing (7.9%), and Sales (6.7%) on
the CRM applications side, Team Collaborative Applications (8.6%) and
Enterprise Social Software (40.1%) within the Collaborative Applications
markets, and Financial Performance, Strategy Management and GRC
Applications (8.4%) in the ERM applications world.
For 2013, the emerging regions are forecast to stand out in most market
segments. Nevertheless each of the regions has a different focus based
on varying customer needs. In Asia/Pacific (excluding Japan) there
strong demand is expected for Enterprise Asset Management Solutions,
which are forecast to grow 16% year over year, as well as for Search and
Discovery solutions, with 13.4% growth expected. In Latin America, the
need for integrated applications implementation will keep ERM and CRM
solutions at the top of the CIO's checklist with 10.3% and 9.0%
year-over-year growth expected, respectively. In Central and Eastern
Europe, the Middle East, and Africa (CEMA), Business Intelligence
implementations are expected as the Financial Performance, Strategy
Management and GRC Applications market is forecast to grow 14.5% year
over year in 2013.
"While the overall worldwide applications market is seeing impact from
the continuing global economic slowdown there are many bright spots as
companies respond to the need for increased productivityand a
rethinking of all customer related processes," said Michael
Fauscette, Group Vice President, Software Business Solutions at IDC.
"Across customer experience supporting applications in the CRM markets
to internal social collaborative applications IDC expects solid growth,
particularly as companies continue to consume more applications as cloud
services and move to get mobile applications into the hands of a large
percentage of their employees."
In IDC's latest vendor share study covering the first half of 2012
(1H12), the top vendors in the Applications market are Microsoft, SAP,
Oracle, IBM, and Adobe (News - Alert). Microsoft remains unbeatable in the first
position with 14.4% share, gaining almost a half a share point compared
to 1H11. Microsoft's improvement has occurred homogenously in both
emerging and developed regions mainly because of its good results in CRM
and System Management solutions.
A graphic showing worldwide market share for the top 10 applications
software vendors during the first half of 2012 is available at IDC.com.
Instructions on how to embed this graphic into online news articles and
social media can be found by viewing this
press release on IDC.com.
Within the top performing markets during 1H12 the competitive ecosystem
is quite different. In the CRM applications market, besides Oracle (News - Alert),
Salesforce.com and SAP, the following vendors stood out because of their
high growth rates: Verint Systems, IBM, Adobe, Microsoft, Constant
Contact, Nuance Communications Inc., LivePerson (News - Alert), and Webtrends. In the
Collaborative Applications market, besides Microsoft, vendors such as
Jive Software, Communispace, Lithium, Mzinga, Yammer, Open Text, and
NewsGator stand out. And within the Financial Performance, Strategy
Management, and GRC Applications market, vendors Adaptive Planning,
TOTVS, and Host Analytics accompany SAP (News - Alert) and IBM for their strong
performance in 1H12.
From the market share perspective, IDC has identified a gradual
investment concentration trend. The top 10 vendors in the Applications
market - Microsoft, SAP, Oracle, IBM, Adobe, Intuit, Siemens (News - Alert), Infor,
Salesforce.com, and Dassault Systemes - all surpassed the $1 billion
semiannual revenue mark for applications solutions and have gained at
least 0.9 market share points compared to the first half of 2011 and 2.3
points compared to the first half of 2009.
Semiannual Software Tracker provides total market size and vendor
share for the eighty-two segments of the global software market.
Measurement for this tracker is total software revenue, which includes
license plus maintenance plus SaaS and other subscription revenue. The
Tracker covers more than 800 software vendors across a total of 49
countries globally. Annual five-year market forecasts for this Tracker
are updated semiannually and include five-year annual market
projections. Forecasts are available at worldwide, regional, and country
For more information about IDC's Worldwide
Semiannual Software Trackers, please contact Kathy Nagamine at
650-350-6423 or firstname.lastname@example.org.
International Data Corporation (IDC) is the premier global provider of
market intelligence, advisory services, and events for the information
technology, telecommunications, and consumer technology markets. IDC
helps IT professionals, business executives, and the investment
community to make fact-based decisions on technology purchases and
business strategy. More than 1,000 IDC analysts provide global,
regional, and local expertise on technology and industry opportunities
and trends in over 110 countries. For more than 48 years, IDC has
provided strategic insights to help our clients achieve their key
business objectives. IDC is a subsidiary of IDG, the world's leading
technology media, research, and events' company. You can learn more
about IDC by visiting www.idc.com.
All product and company names may be trademarks or registered trademarks
of their respective holders.
[ Back To Communications as a Service (CaaS)'s Homepage ]