Communications as a Service (CaaS) Industry News

TMCNet:  Marston's PLC Relies on Send Word Now to Communicate With Employees Across the UK

[February 12, 2013]

Marston's PLC Relies on Send Word Now to Communicate With Employees Across the UK

NEW YORK, NY, Feb 12, 2013 (MARKETWIRE via COMTEX) -- Send Word Now, the leading worldwide provider of emergency notification and on-demand alerting and response services, announced today that Marston's PLC, the UK's leading independent brewing and pub retailing business, relies on its notification platform to communicate with managers and distribution sites across the UK. The company uses Send Word Now for all types of business-critical communication, from emergency notification, to updates on staff changes and messages containing time-sensitive shareholder information.

Since implementing Send Word Now, Marston's has been particularly impressed by the company's dedication and commitment to the UK market: "Even though Send Word Now is based in the United States, the company is incredibly responsive to our needs," explained Harriet Wood, Business Continuity Coordinator. "They are happy to implement UK-specific changes into their platform, and they regularly send senior managers and executives to UK trade shows." "In the United Kingdom, emergency notification is a relatively new industry, and many companies here are just starting out," added Wood.

"Send Word Now has a strong client base and is very experienced in large-scale alerts. This gave us reassurance that we weren't going to be a test case for how well the system works. We knew that the system already worked really well before we implemented it." "We are very happy to be able to provide our services to Marston's PLC," said Tony Schmitz, President and CEO of Send Word Now. "As Send Word Now continues to expand throughout the European markets, we remain dedicated to providing the same service, security, and customer support that we have come to pride ourselves since our founding. We look forward to continuing to support Marston's and other companies in the region with their emergency communication efforts." For more information on how Marston's PLC depends on Send Word Now during emergencies, read the full case study, available here.

About Send Word Now Send Word Now is the leading provider of on-demand alerting and incident management services for both routine and emergency communication. The easy-to-use, web-based emergency notification service is used by government agencies, municipalities, universities, non-profit organizations and businesses, including many Fortune 500 companies, to ensure fast, effective, two-way communication in real-time. Send Word Now's Alert Tracer(R) provides a full audit trail of messages sent and received for after-action reporting and follow-up. Designed to reach anyone, anywhere, anytime, with any device over any type of connection, Send Word Now's mass notification system is capable of transmitting hundreds of thousands of voice and text messages in minutes. The company is headquartered in New York City. Visit Send Word Now on the web at http://www.sendwordnow.com or email us at info@sendwordnow.com.

Follow Send Word Now on Twitter at http://twitter.com/sendwordnow and check out our new blog for industry news and insights at http://www.sendwordnow.com/Company/Blog.

About Marston's PLC Marston's PLC, the UK's leading independent brewing and pub retailing business, operates over 2,000 locations across England and Wales. From pubs passionate about cask beers, to family restaurants and town centre venues -- Marston's has all types of establishments set at the heart of thriving local communities. As the UK's market leading brewer of premium cask and bottled ales, the company has an unrivalled portfolio of beer brands, producing over 60 permanent and guest ales from its five regional breweries across the UK.

Marketing Contact: Sheri Ann Laza - Schmitz Send Word Now (212) 379 - 4937 slaza-schmitz@sendwordnow.com SOURCE: Send Word Now mailto:slaza-schmitz@sendwordnow.com

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