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TMCNet:  Global Unified Communication as a Service Market - Analysis, Technologies & Forecasts to 2021 - Growing Momentum of Cloud Brokerage Services - Research and Markets

[March 22, 2017]

Global Unified Communication as a Service Market - Analysis, Technologies & Forecasts to 2021 - Growing Momentum of Cloud Brokerage Services - Research and Markets

DUBLIN, Mar 22, 2017 /PRNewswire/ --

Research and Markets has announced the addition of the "Global Unified Communication as a Service Market 2017-2021" report to their offering.

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The global unified communication as a service market to grow at a CAGR of 25.32% during the period 2017-2021.

The report, Global Unified Communication as a Service Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the Key vendors operating in this market.

One trend in market is increased adoption of BYOD and mobility. Enterprises in many industry verticals have adopted the BYOD model that enables employees to use their personal devices in the workplace. The increased focus on user preference, mobile device usage, and mobile workforce is accelerating the adoption of this model. The process of business management through mobile devices offers employees the convenience of working from remote locations. Mobility is used as a primay technique to increase productivity, flexibility, agility, and cost-effectiveness of business organizations. The adoption of mobility in UC ensures faster communication in enterprises, reduces latency, and improves overall business efficiency.


According to the report, one driver in market is increased use of UCaaS by SMBs. The SMB segment is largely characterized by owner-driven businesses that lack standardized processes and IT knowledge. The intense competition has made SMBs realize that investing in IT has a direct and positive impact on their businesses. IT providers are required to reach out to geographically spread SMBs and educate them on business offerings and their subsequent business impact. The number of SMBs is increasing exponentially in developing nations due to the implementation of government policies and programs that encourage entrepreneurship. SMBs are exposed to various types of challenges such as fluctuating consumer demands, complexities in the supply chain management system, and unstable macroeconomic factors. SMBs are usually fragmented and unorganized, which often compels vendors to market their IT solutions through direct channels.

Key vendors

  • 8x8
  • AT&T
  • Google
  • Microsoft
  • Verizon Enterprise Solutions

Other prominent vendors

  • Avaya
  • BT
  • Cisco Systems
  • Fuze
  • West Unified Communications Services
  • Others

Key Topics Covered:

PART 01: Executive summary

PART 02: Scope of the report

PART 03: Research Methodology

PART 04: Introduction

PART 05: Market landscape

PART 06: Market segmentation by application

PART 07: Market segmentation by end-user

PART 08: Geographical segmentation

PART 09: Decision framework

PART 10: Drivers and challenges

PART 11: Market trends

PART 12: Five forces analysis

PART 13: Vendor landscape

PART 14: Key vendor profile

PART 15: Appendix 

For more information about this report visit http://www.researchandmarkets.com/research/p8pmt6/global_unified

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Research and Markets
Laura Wood, Senior Manager
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