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November 19, 2008

AOMi Partners with Cordys to Enhance SaaS Business Model

By Rajani Baburajan, TMCnet Contributor


As requests for ‘on demand computing’ services increase, the Software-as-a-Service (SaaS (News - Alert)) market is set for a revolutionary growth. According to Gartner, the global SaaS market is set to grow to $19.3 billion by 2011. Having this perspective, many software service providers are looking at new avenues in this area of business. Strategic partnerships have become the order of the day.

 
Cordys, a provider of business process management (BPM) software, has entered into a SaaS OEM agreement with Active Operations Management International (AOMi) to enhance AOMi’s SaaS business model.
 
AOMi provides methodology for clerical operations management. At the core of AOMi’s service is Workware, a Web-based operations planning and control application. Under the terms of the agreement, AOMi will implement Cordys Business Operations Platform at the communication layer within Workware to enable integration of AOMi's SaaS solution with client processing systems, the company said.
 
“The AOM methodology is being adopted as a corporate standard for Operations Management by leading global companies because of the transformational impact on their productivity and reliability of performance,” said Richard Jeffery, managing director of AOMi, in a statement. “It is only through successfully bringing people, processes and technology together that real business benefits are realized.”
 
“Technology is only one critical element; addressing the cultural issues within an organization is just as important to the success of the project,” Jeffery added. “In reality this involves a mix of training, consultancy and the introduction of Workware.”
 
Cordys Business Operations Platform allows organizations to improve their business agility, enabling rapid changes and allowing them to fundamentally alter the way they innovate their business operations to embrace a true customer-centric philosophy, says Cordys. With the help of this platform, customers are achieving increased productivity, reduced time to market and faster response times to ever-changing market demands.
 
This platform is offered to customers in an off-the-shelf model, enabling them to integrate data seamlessly into Workware without having to build the interface from scratch or manually input data.
 
“For our customers this means that data integrity remains intact, accurate and reliable, as well as offering access to the broader capabilities of the Cordys platform,” said Jeffrey.
 
According to Jon Pyke, chief strategy officer of Cordys, Business Operations Platform, in combination with AOMi's methodology expertise, delivers a fully integrated solution that helps customers looking for resolution of issues such as capacity planning and performance reporting, based on a SaaS business model.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Fixed Service Strategies for Mobile Network Operators, brought to you by Comverse (News - Alert).

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Michelle Robart


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