Looking to improve the speed and performance of its customer relations management (CRM) system, China Mobile (News - Alert) Liaoning Company, has selected EMC Corporation. According to the agreement, the existing EMC Symmetrix DMX-4 networked storage system will not get flash drives from EMC (News - Alert).

 

With EMC Symmetrix DMX-4, companies can manage and protect all of their data—more than 1 petabyte of storage—and keep it available at all times. Symmetrix DMX-4 provides customized Flash drives that break the performance barriers of traditional disk technology. It also provides built-in RSA (News - Alert) security technology to keep the critical data safe.

 

Enterprise flash drives help organizations reduce access time, latency and power consumption. It will be useful for the Symmetrix DMX-4 as the system has to manage three billion records generated by 20 million users in the 56 county-level subsidiaries and 14 branches of Liaoning Mobile. By EMC's enterprise flash drive technology, Liaoning Mobile could improve the operational efficiency of its CRM system.

 

Brian Gallagher, EMC senior vice president and general manager of the Symmetrix and Storage Virtualization Group, said, “A small number of enterprise flash drives in a single system can speed up many applications. By placing the right data on the right tier of storage, leading organizations like Liaoning Mobile are able to realize significant performance gains which can translate into advantages for their business.”

 

EMC is currently the only vendor capable of providing comprehensive enterprise flash drive arrays. Liaoning Mobile had already installed nine 146GB enterprise flash drives in November 2008. The company claims this has helped reduce the amount of time it takes for a customer to check billing information by nearly seventy percent.

 

In May this year, EMC teamed up with Nokia Siemens Networks to bring advanced IP management to service providers worldwide. The companies are working together on a joint solution to significantly improve the ability of service providers to shorten network down-time, boost service availability, lower churn and reduce operational costs simply by improving the management of their IP networks.

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