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SaaS Providers Parature and ThePort Network Ink Strategic Deal

By Anuradha Shukla, TMCnet Contributor

Software-as-a-service, or “SaaS (News - Alert),” providers Parature and ThePort Network have signed a referral partnership agreement.

 

Parature (News - Alert) specializes in on-demand customer service software, and ThePort Network is a social media solutions provider for associations and nonprofit organizations. Both partners have a significant focus on the association and nonprofit markets.

 

Parature Founder and Chief Strategy Officer, Duke Chung (News - Alert) said that they are pleased to enter into a partnership with a proven social media solutions provider.

 

“Parature is one of the fastest growing customer service and support software companies in the United States and this partnership is a logical next step to expand our footprint in the association and nonprofit communities,” Chung said.

 

Parature helps organizations to fundamentally change the way they support their customers. Their SaaS) delivery and integrated, intuitive design successfully empowers organizations to better and more efficiently serve, support, engage with and retain customers.

 

Companies can leverage Parature Customer Service software modules to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature officials claim that their solution can integrates everything in one dynamic, unified system to deliver benefits such as increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

 

ThePort Network offers integrated suite of proven social media solutions, which allows organizations to build online communities. These communities promote new activity among constituents, generate more participation, and create more support for the organization.

 

“As the leader in providing social networking communities for associations and nonprofit organizations, we are very excited to partner with such an outstanding organization as Parature,” Bob Cramer, CEO and chairman of ThePort Network, said. “This partnership opens new opportunities to help organizations utilize our Social Media Solutions to better engage their members and provide members new ways to connect.”

Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s article, please visit her columnist page.

Edited by Kelly McGuire