SolveDirect recently announced that the 3TS (News - Alert) Cisco Growth Fund, promoted by 3TS Capital Partners Ltd., has purchased a stake in SolveDirect Service Management GmbH, a provider of IT service management platforms. BRAIN FORCE HOLDING AG will continue to be the majority stockholder of SolveDirect Service Management GmbH. SolveDirect Service Management GmbH was hived off from BRAIN FORCE Software GmbH Austria at the beginning of December.

 

The company is delivering software as a service, or “SaaS (News - Alert),”-based, advanced service management solutions which prop up enterprises in their global B2B integration projects. Its solutions and expertise in the area of smart integration can help bring about major time and cost, translating up to 80 percent of the expenditure on integration and system connection. Cost optimization is currently the major focal point for IT service organizations with complicated structures, processes and multiple partner connections.

 

Long term clients of SolveDirect in Europe include T-Systems (News - Alert) International GmbH, Raiffeisen Informatik, Computacenter AG and Kapsch TrafficCom AG. These organizations are successfully utilizing SolveDirect’s SD.bridge, ServiceDesk SD² and SD.cube solutions and are able to completely leverage the company’s expertise to bring about an effective optimization in local and international service processes and also to improve their overall business efficiencies.

 

Martin Bittner and Marcus Oppitz, managing directors of SolveDirect, said that the company’s initiatives target supplying capable service management solutions for quick execution of global and large B2B integration projects.

 

“Customers can massively reduce their expenditures for integration by applying our new technologies and methods for self-connecting all partners involved in the service process,” Bittner and Oppitz added.

 

With a view to boost its global expansion plans, SolveDirect plans to set up its own subsidiary next year in Silicon Valley while continuing to maintain its headquarters for servicing European and other international clients in Vienna. 3TS Capital Partners also attests the competitive advantage of this go-to-market strategy.

 

Pekka Mäki, managing partner of 3TS Capital Partners, said that the company sees considerable growth potential for SolveDirect in the United States.

 

“Substantial financial capability, know how, networks, customer proximity and synergies with our other activities provide an ideal growth platform for the company,” Mäki added.

comments powered by Disqus