In an effort to streamline insurance agents' work, CSC (News - Alert) has introduced secure cloud services. Officials with CSC said that Breezeway is a collection of cloud-based, Web-subscription services usable on multiple devices and platforms that enable insurers to tap into offerings in a secure, highly scalable environment.
Company officials pointed out that CSC's first series of services in the Breezeway collection provide virtual agents with a desktop application built on Force.com, salesforce.com's leading enterprise cloud computing platform, and will support a wide array of multi-line insurance agency functions starting with the electronic new business application service.
According to company officials, the offering provides agents and brokers with an instant link to carrier insurance applications. It supports email, collaboration, electronic new business application management and e-signature.
"An increasing number of companies are demanding social, mobile and open applications to serve their employees and customers," said Kendall Collins, chief marketing officer of salesforce.com., in a statement.
Collins said that developing Breezeway on the Force.com platform provided CSC with the fastest way to get its insurance domain expertise out to the financial services industry.
"With traditional technologies, insurers are challenged with developing a single point of contact for agents and their customers," said Ray August, president of CSC's Financial Services Group.
August said that CSC's Breezeway eliminates that challenge, introducing a new way to connect and a better way to serve the customer.
He said that Breezeway provides insurance agents and brokers with the access to insurance systems they need – whenever and wherever they need them – leading to improved flexibility and faster results.
CSC is a global player in providing technology-enabled business solutions and services.
Recently, CSC announced that its CSC CloudCompute and CSC BizCloud offerings are now recognized by VMware as fully compliant with its standards for optimizing VMware vCloud Datacenter Services, and that CSC has demonstrated leadership in utilizing the program's suite of products for optimal cloud management.
CSC first announced that it joined the VMware vCloud Datacenter Services program in at VMware Partner Exchange 2011.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.
Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.Edited by
John Lahtinen