Amcom Software, a provider of unified communications solutions, announced that Rhode Island School of Design (RISD) has deployed Amcom’s Enhanced 911 (E911) solution to improve the safety of students, staff, and visitors.

The E911 solution integrates with the phone system of the Providence-based college connecting direct emergency and onsite responders to a 911 caller's precise location on the 40-building campus. The system ensures that local 911 call center receives accurate information about where 911 calls originate, including the building, floor, and room number, allowing emergency personnel to be dispatched to the correct place.

Amcom Software's E911 solution also notifies RISD's Public Safety Department and certain onsite staff members when a 911 call is made. This allows RISD security personnel to meet first responders at the scene and help manage the situation.

"Being an art school means having students work on projects in various buildings and studios throughout the campus at all hours of the day and night," said Judy Tanzi, telecommunications manager for RISD, in a statement. "Implementing the Amcom E911 solution has provided a greater sense of security in knowing that first responders are able to reach 911 callers more quickly, no matter when calls occur or where the caller is located on campus.”

Amcom offers unified communications technologies, including solutions for contact centers, emergency management, mobile event notification, and messaging.

"Amcom's enhanced 911 solution is an excellent fit with Rhode Island School of Design's dedication to providing everyone on campus a safe environment," said Chris Heim, president, Amcom Software, in a statement. "An increasing number of colleges and universities are evaluating their safety procedures and realizing enhanced 911 is essential to effective campus-wide emergency response."

Recently, the company also announced that Winthrop-University Hospital is using Amcom solutions for smartphone messaging and Web-based on-call scheduling for its 591-bed facility in Long Island, N.Y.

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