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September 15, 2011

Ryla Looking to Hire More Than 1,200 at Georgia Call Center Facility



Ryla, a domestic-focused provider of customer contact services for Fortune 500 and government agencies, recently announced that it has over 1,200 new jobs at its Kennesaw, GA call center facility and will soon start hiring with employment expected to start in early October. These new customer service jobs have been created as a result of a recurring annual seasonal project.


In a release, Ryla HR Director, Karen Smith, said, "This employment burst couldn't come at a better time with the holidays quickly approaching and so many people looking for quality work in a professional working environment. This is one of those moments we have been waiting for to be able to spread positive news in the community about the need to hire now."

The company has both full- and part-time seasonal positions available, including bilingual slots.

All customer service agents will be provided with paid, professional training. Ryla is also looking to fill several supervisory management positions and other support staff roles such as Customer Service Representatives (Full- and Part-time); Bilingual Customer Service Representatives; Supervisory Management Positions and Support Staff positions.

Ryla offers a range of customized customer contact services such as inbound customer care, tech support, help desk, outbound data collection, surveys, automated messaging, retention programs and back office process support.

In related news, health care provider, Kaiser Permanente has announced that it will open a state-of-the-art Member Service Call Center in the Lowery neighborhood of Denver this fall, hiring about 140 employees for the new facility with potentially hundreds of additional jobs being created over the next two years.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place NOW, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.


Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by John Lahtinen


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