TMC, a global, integrated media company, has recognized Radish Systems’ (News - Alert) ChoiceView with a Customer Interaction Solutions 2011 Product of the Year Award.

“Radish was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center, and call center technologies. ChoiceView has demonstrated excellence as well as provided ROI for the companies that use it,” said Rich Tehrani (News - Alert), CEO, TMC, in a release.

Officials said that Radish Systems, LLC is improving the way businesses communicate with smart mobile device users through its ChoiceView Communications-as-a-Service technology platform. With the help of ChoiceView, enterprises can simultaneously send visuals to customers, patients, or field staff using mobile devices while talking/texting with them.

Offering the next generation of multimodal unified communications, ChoiceView also allows any visual information to be shared instantly during any phone call with smart mobile device users on any network. 

“Radish is honored to have ChoiceView recognized by TMC (News - Alert) for improving how call centers interact with mobile communicators,” said CEO Theresa Szczurek. “Enterprises use ChoiceView to create a Visual IVR, enhance customer, patient, and technical support, and improve information exchange. The results are faster, more effective transactions either with live agents or interactive voice response systems.” 

Since 1982, Customer Interaction Solutions magazine has been the voice of the call/contact center, CRM. It has been recognizing innovative companies for 14 years and Radish has earned its place with this distinguished honor.

In the fall, Radish Systems, a company known for its ChoiceView Communications-as-a-Service technology, recently announced that its award-winning ChoiceView App is now available for Android (News - Alert) devices.

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