CaaS Featured Article

TMCnet CaaS Week in Review

August 25, 2012

As cloud computing continues to increase in adoption, more companies are turning to Communications- as- a- Service (CaaS) to improve their communications strategies and lower costs and achieve greater efficiencies. TMCnet was there to cover the latest CaaS news this week. Here are some highlights:

To say that telecom taxes are complicated is an understatement. Each state and many municipalities have different taxation policies for telecom and VoIP services. Cloud-based SureTax from CCH (News - Alert) CorpSystem has provided telecom tax solutions to many Fortune 500 companies. Now, the company has deployed SureTax for Unified-Communications-as-a-Service (UCaaS).

The SureTax database carries real-time information on rates and regulations for over 370 classifications of telecom. This information can help companies to navigate the new and complex world of UCaaS compliance. To learn more about this UCaaS service, click here.

In other CaaS news, Thinking Phone (News - Alert) Networks, an enterprise cloud communications provider, has announced that Intelisys, a master agency distributor, has joined its efforts as a master agent.

As a master agent, Intelisys distributes a wide variety of services, including voice, data and cloud collaboration services over both wired and wireless networks. Furthermore, the company has enjoyed doing so since 1994.

Thinking Phone Networks assists its customers in moving business communications to the cloud. Thinking Phone’s services include voice, data, video, mobile communications, analytics, telepresence, unified messaging and call centers. To learn more about this new collaboration, click here.

Finally this week, Nordic TeleCom announced that it will assist Sixt Rent a Car in improving its consumer service in Finland through its cloud communication service. Sixt will be offered an all-inclusive and instantaneous reports and data of the entire call traffic with the help of Nordic TeleCom’s cloud based communication service. The entire overflowing traffic and missed calls can also be tracked with the latest service.

A customer will receive a voice message in case the call cannot be answered in a stipulated time especially during the peak times. The message informs the customer that his/her call has been registered and he/she will receive a call from the customer service in a maximum of 20 minutes. To read more about this new CaaS service, click here.

For more CaaS news, be sure to visit TMCnet again next week for all the latest developments.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.



Article comments powered by Disqus

Related CaaS Articles

TCG Partners with Broadview to Offer OfficeSuite Cloud Portfolio

Broadview Networks has just announced that it has forged a new partnership with Telecom Consulting Group (TCG). TCG is one of the premier telecommunications master agencies in the country and is poised to offer Broadview's OfficeSuite portfolio of cloud based products and services to both partners and clients across the country. Broadview has long been working to perfect its cloud-based services through OfficeSuite and now the company is able to offer clients what has been billed as something th… [ Read More ]
02/24/2015

MegaPath Strikes Deal with GTT

MegaPath is one of the world's leading providers of voice, data, security and cloud solutions announced last week that it had made yet another move that will allow the firm to focus on the cloud. The firm announced it has sold off another portion of the company to GTT Communications. This is the second move in the last few months where the firm has sold off a portion of the firm in order to better focus on what it does best. This particular deal is set to be officially closed on April 1. [ Read More ]
02/23/2015

ITV Viewer Services Wins UBM Customer Service Award after Switch to Vocalcom Solution

Vocalcom cloud-based customer experience solution helps ITV Viewer Services win prestigious award. [ Read More ]
02/23/2015

Cloudfind Introduces Box Integration to Improve Collaboration

The traditional or legacy model that has been applied to run organizations is no longer a viable one in today's digital environment. While it can continue to function, it cannot compete with a flexible and scalable model that can use its workforce anytime and anywhere without limitations. Mobile technology and cloud-based services have made it possible for employees to access the resources they need and collaborate to get the job done anytime and anywhere. One of the technologies making this pos… [ Read More ]
02/20/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!