CaaS Featured Article

Cisco Debuts Multiple Enhancements to its Collaboration Portfolio

October 22, 2012

Cisco’s (News - Alert) collaboration portfolio delivered through public, private or hybrid cloud models is now available with more enhancements. Its offerings include telepresence, Web conferencing, unified communications (UC) and contact center solutions.

OJ Winge, senior vice president of collaboration technology group at Cisco said, “At Cisco, we’re seeing exceptional growth and adoption across our collaboration cloud offerings. Case in point: More than half of the world’s leading service providers have adopted Cisco’s HCS solution. We feel it's about choice. And, it’s ultimately about providing exceptional end user experiences, regardless of the deployment model.”

Some of the new enhancements unveiled by Cisco include:

  • The Cisco Hosted Collaboration Solution (HCS), integrated with advancements over Cisco TelePresence, Customer Collaboration (contact center), unified communications and mobility so that HCS partners are able to offer an even more robust unified collaboration experience to their customers as an ‘as-a-service’ cloud-based model.
  • Cisco WebEx Web Conferencing, extended to the private cloud, featuring the same level of collaboration capabilities as the public Cisco WebEx cloud, along with consistent user experience and maximum internal control.
  • Cisco CloudVerse, advanced to enable users to enjoy an integrated and consistent assured collaboration experience with enhanced agility, better economics and improved security.

Cisco also announced that it has advanced the HCS solution for unified communications and enabled its HCS partners to deliver Fixed Mobile Convergence (News - Alert) (FMC) capabilities as well.

D+M Group is one of the enterprise customers who adopted cloud-based collaboration from certified Cisco HCS partners to scale and simplify communication faster inside their organizations, and acknowledged that it always wanted technology that would help it reduce silos across the company by increasing collaboration. For it to be successful, it realized that it needed to bring exceptional collaboration among its dispersed employees.

The company then sought a hosted solution that’s scalable, highly secure, reliable and expansive, and afterwards implemented Cisco’s HCS, and is already seeing the cloud-based technology drive cultural change.




Edited by Braden Becker

Article comments powered by Disqus

Related CaaS Articles

ScanSource to Provide Plantronics Device-as-a-Service Pro for CSPs

Innovations in cloud technology are allowing service providers to offer almost every imaginable IT solution without the capital and operational expenditure of legacy systems. [ Read More ]
05/28/2015

Polycom Business Phones Now Available with NetFortris UC Platform

NetFortris recently announced that it would start offering PolyCom VVX Series Business Media phones with its UC-Ready Cloud Communications Platform. The new line of phones gives NetFortris more variety in the phone selection it offers to customers and allows them to have a turnkey UC solution. [ Read More ]
05/27/2015

Wheelings & Dealings: Yappn Purchases Ortsbo Patent and E-commerce Language Services Assets

Yappn has been moving quickly to expand and along with its wheelings and dealings the company is looking toward release of what it says are a number of solutions it is testing that enable single language online storefronts to effectively market, sell and support their global Etailing efforts. It also says it is expecting to soon deliver its framework for commercial revenue programs. [ Read More ]
05/26/2015

Wheelings & Dealings: Switch Communications Closes with $35 Million in Series C Funding

Switch Communications Inc. is a startup company based in San Francisco that had a public launch at the beginning of this year. The company is focused on unified communications-as-a-service (UCaaS) and just about four months ago it made its cloud-based communications suite generally available. Since launching, the company released products such as Nosh, NoshList, Jotly, and UberConference, which allows you set up and host conference calls from your smartphone. [ Read More ]
05/22/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!