Cisco’s (News - Alert) collaboration portfolio delivered through public, private or hybrid cloud models is now available with more enhancements. Its offerings include telepresence, Web conferencing, unified communications (UC) and contact center solutions.
OJ Winge, senior vice president of collaboration technology group at Cisco said, “At Cisco, we’re seeing exceptional growth and adoption across our collaboration cloud offerings. Case in point: More than half of the world’s leading service providers have adopted Cisco’s HCS solution. We feel it's about choice. And, it’s ultimately about providing exceptional end user experiences, regardless of the deployment model.”
Some of the new enhancements unveiled by Cisco include:
- The Cisco Hosted Collaboration Solution (HCS), integrated with advancements over Cisco TelePresence, Customer Collaboration (contact center), unified communications and mobility so that HCS partners are able to offer an even more robust unified collaboration experience to their customers as an ‘as-a-service’ cloud-based model.
- Cisco WebEx Web Conferencing, extended to the private cloud, featuring the same level of collaboration capabilities as the public Cisco WebEx cloud, along with consistent user experience and maximum internal control.
- Cisco CloudVerse, advanced to enable users to enjoy an integrated and consistent assured collaboration experience with enhanced agility, better economics and improved security.
Cisco also announced that it has advanced the HCS solution for unified communications and enabled its HCS partners to deliver Fixed Mobile Convergence (News - Alert) (FMC) capabilities as well.
D+M Group is one of the enterprise customers who adopted cloud-based collaboration from certified Cisco HCS partners to scale and simplify communication faster inside their organizations, and acknowledged that it always wanted technology that would help it reduce silos across the company by increasing collaboration. For it to be successful, it realized that it needed to bring exceptional collaboration among its dispersed employees.
The company then sought a hosted solution that’s scalable, highly secure, reliable and expansive, and afterwards implemented Cisco’s HCS, and is already seeing the cloud-based technology drive cultural change.
Edited by Braden Becker