CaaS Featured Article

Telesphere Helps its Customers Weather the Storm with Fully Hosted Unified Cloud Communications

November 07, 2012

Hurricane Sandy has caused some serious destruction in the U.S., and companies have been finding it difficult to get back on track. But for customers of Telesphere (News - Alert), it’s been easy, thanks to the company’s fully hosted unified cloud communications services.

Clients of the company had to bear the brunt of Sandy as one of the customers had their office washed away, while the office of another company was submerged in water.

Telesphere provides fully hosted unified cloud voice services which help customers to remain accessible to their clients. The solution also helps them to keep their information safe with the help of off-site redundancies and various customized solutions.

According to the company, these solutions are built into Telesphere's private nationwide network.

Solutions provided by the company allow users to always stay connected, and ensures they do this on their terms, irrespective of the device they use.

“Customers have the choice of routing their calls to any location in the world.  This company's calls were sent to locations that weren't impacted by Hurricane Sandy, allowing them to maintain seamless operations," said Telesphere CTO Sanjay Srinivasan. “When businesses go into backup mode on their own premises, the set of services available to employees is often limited; however, with a cloud-based hosted solution the functionality remains consistent and full services are intact, even while calls are routed to alternate locations.”

Recently, the company expanded its new network hubs in Chicago, Atlanta and Los Angeles to provide its all-IP network, which supports enterprise hosted VoIP and data services to its huge customer base. According to the company, this new strategic expansion consists of upgrades to network points of presence (POP) in Atlanta, Chicago, Dallas, Los Angeles and Portland, Ore., to improve its extensive network.




Edited by Braden Becker

Article comments powered by Disqus

Related CaaS Articles

Verizon Partners with Marriott for New Communications Package

One of the places the business officials look to most when they consider off-site communication is the hotel. Lodging across the globe is not just a place to rest one's head, hotel locations are equally places of work. Now, employees and temporary residents of Marriott locations the world over will have a set of advanced communications capabilities on their hands. [ Read More ]
12/17/2014

mxHero Adds Support for Citrix ShareFile

mxHero, a leading email services provider, recently announced that it has added support for Citrix ShareFile to its Mail2Cloud suite of email products. ShareFile is a secure, cloud-based file sharing and storage solution aimed particularly at businesses that can use the platform to send, receive, sync and store files with anyone using any device. [ Read More ]
12/16/2014

UCaaS Gives Voice Services Fresh Life

As we draw toward the end of a very busy 2014 on the tech industry front, several key phrases dominated the conversation: cloud, Big Data, virtualization; and wearables, over-the-top and Internet of Things. But fittingly, voice still offers a massive opportunity for channel partners and service providers, even amid all of the whiz-bang hype around data centers and gadgets. And that's thanks to a big uptick in unified communications-as-a-service (UCaaS), which starts with voice-but offers so, so … [ Read More ]
12/16/2014

Wheelings and Dealings: BCS Global to Acquire Video Guidance

London-based BCS Global Networks has acquired video conference specialist Video Guidance. Video Guidance will become a wholly owned subsidiary of BCS Global, but retain the Video Guidance name and brand in the U.S. [ Read More ]
12/15/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!