CaaS Featured Article

TMCnet Communication as a Service Week in Review

January 19, 2013

It’s that day of the week again! Let’s take a few minutes to reconvene and review the latest developments in the CaaS community.

 The release of the “Enterprise Cloud Adoption Study” conducted by Current Analysis (News - Alert) and based on research of 550 companies in the US and Europe came this week. The study found that companies from all over the world are no longer hesitant or worried about converting to cloud-based infrastructure. In fact, they are looking forward to more consumer apps via cloud.  However, the issue of security is still an issue among the cloud industry.

Sprint (News - Alert), on the other hand, has already embraced the cloud and improved its services for its customer, so much so that it was awarded for its customer value. By using its cloud-enabled Microsoft Office 365 solution to enhance its client’s experiences, it also earned the Frost & Sullivan (News - Alert) 2012 North American Customer Value Enhancement Award in Mobile Communications. Congratulations Sprint!

In other award news, TMC announced that XO Communications has won the 2012INTERNET TELEPHONY Product of the Year Award its XO Hosted PBX (News - Alert) solution. The XO’s PBX system combines is an inexpensive, all-inclusive product that combines IP phone sets and network and voice services. TMC found that this solution is good for businesses looking for ways to reduce costs, simplify the management of their communications environment and enjoy the productivity benefits of VoIP.

Also enjoying VoIP benefits is Almeida & Carlson Insurance, who just received a complete hosted VoIP phone system from Votacall. With the need for multisite connectivity rising, it was no longer timely or efficient to separate on-premise phone systems connect by a traditional MPLS solution. By replacing its old system with Votacalls’ VoIP, Almeida & Carlson Insurance was able to enhance its communications at its three locations and providing connectivity to its mobile workforce, inexpensively of course.

On the opposite end of inexpensive, the private cloud service provider, ConnectSolutions, recently amassed a whopping $10 million in funding from Charlotte-based growth equity firm Frontier Capital. As we see the growth and remarkable success of the cloud industry reaching new levels every day, it makes sense that Frontier Capital, an investment company, would choose to fund the growth of ConnectSolutions. The way of the future exists in the clouds, and if investment companies and businesses are smart they start heading there, quickly.

Stay tuned next week for the latest news in CaaS!

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert) (News - Alert). Follow us on Twitter.



Article comments powered by Disqus

Related CaaS Articles

MPG to Offer TCN Platform 3.0 Call Center to Business Clients

Cloud-based call center software provider TCN partners with MPG Management Associates to extend market reach. ' [ Read More ]
07/02/2015

Avaya Pairs with TELMEX for Hosted UC

TELMEX expands its unified communications (UC) services across Mexico with Avaya IP Office platform. [ Read More ]
07/02/2015

Interactive Intelligence Announces GA of Customer Engagement, Unified Communications and Collaboration Services

There is good news from Indianapolis, Indiana-based customer engagement unified communications and collaboration services solutions provider Interactive Intelligence. The company has announced general availability (GA) of its PureCloud suite of solutions for purchase in North America, Australia and New Zealand. It also says that GA is coming soon to other regions. [ Read More ]
07/01/2015

Indue to Use Noble Enterprise Call Center Platform

A recent company announcement notes that Noble Systems Corporation, a developer of contact center software, will help Indue, a payment product and settlement service provider, improve its call center operations with the Noble Enterprise platform. [ Read More ]
06/25/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!