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Employees Usually Resist Change, But Not When it Comes to the Cloud

February 11, 2013

Seventy-three percent of organizations believe that because their employees have used cloud applications and mobile devices in their personal lives, they’re clamoring for cloud and mobile technology at work.

According to CDW (News - Alert) LLC’s 2013 State of the Cloud report, 68 percent of organizations say employee requests for cloud services have increased within the past two years.

Additionally, two thirds of IT professionals who answered the survey stated that using cloud applications and services in their personal lives directly influenced their decisions to recommend cloud services at work.

“Organizations' adoption of cloud computing has steadily increased, which comes as no surprise given the growth of mobility and the consumerization of IT,” said Stephen Braat, CDW’s general manager of cloud solutions.

“By aligning cloud services with critical applications and preferences of employees that use mobile devices, organizations can better capture business value that includes cost savings, increased efficiency, improved employee mobility and an increased ability to create innovative new products and services.”

Thirty-nine percent of organizations are implementing cloud solutions, which is up from 28 percent just two years ago. Cloud-associated cost savings have grown from 10 percent of IT budgets to 13 percent of IT budgets within these organizations.

Cloud adoption still brings concerns. Worries about security, performance and integration with legacy systems keep some organizations from embracing the advantages of cloud computing.

InfoWorld’s David Linthicum credits consumer solutions like Google Docs, iCloud, Box.net and Dropbox (News - Alert) with employees’ love for the cloud. Often they find that using these services is easier than going through internal IT solutions, particularly when they need to share files with contractors or other external partners.

In addition, employees want to access information from multiple devices.

Put together, Linthicum argues that these motivations cause employees to create secret “cloud societies” within organizations as they try to hide their work from IT or to navigate around existing on-premise barriers.

Most experts agree that USB thumb drives pose a bigger threat to organizational security than employees diverting their work to consumer cloud services. Unfortunately, employees often use USB drives to work around company restrictions concerning the cloud.

Eventually, employees will force change within their companies. And IT needs to be ready.




Edited by Braden Becker

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