CaaS Featured Article

Employees Usually Resist Change, But Not When it Comes to the Cloud

February 11, 2013

Seventy-three percent of organizations believe that because their employees have used cloud applications and mobile devices in their personal lives, they’re clamoring for cloud and mobile technology at work.

According to CDW (News - Alert) LLC’s 2013 State of the Cloud report, 68 percent of organizations say employee requests for cloud services have increased within the past two years.

Additionally, two thirds of IT professionals who answered the survey stated that using cloud applications and services in their personal lives directly influenced their decisions to recommend cloud services at work.

“Organizations' adoption of cloud computing has steadily increased, which comes as no surprise given the growth of mobility and the consumerization of IT,” said Stephen Braat, CDW’s general manager of cloud solutions.

“By aligning cloud services with critical applications and preferences of employees that use mobile devices, organizations can better capture business value that includes cost savings, increased efficiency, improved employee mobility and an increased ability to create innovative new products and services.”

Thirty-nine percent of organizations are implementing cloud solutions, which is up from 28 percent just two years ago. Cloud-associated cost savings have grown from 10 percent of IT budgets to 13 percent of IT budgets within these organizations.

Cloud adoption still brings concerns. Worries about security, performance and integration with legacy systems keep some organizations from embracing the advantages of cloud computing.

InfoWorld’s David Linthicum credits consumer solutions like Google Docs, iCloud, Box.net and Dropbox (News - Alert) with employees’ love for the cloud. Often they find that using these services is easier than going through internal IT solutions, particularly when they need to share files with contractors or other external partners.

In addition, employees want to access information from multiple devices.

Put together, Linthicum argues that these motivations cause employees to create secret “cloud societies” within organizations as they try to hide their work from IT or to navigate around existing on-premise barriers.

Most experts agree that USB thumb drives pose a bigger threat to organizational security than employees diverting their work to consumer cloud services. Unfortunately, employees often use USB drives to work around company restrictions concerning the cloud.

Eventually, employees will force change within their companies. And IT needs to be ready.




Edited by Braden Becker

Article comments powered by Disqus

Related CaaS Articles

Report: Government Spending on Cloud Services to Rise in 2015

A research group that informs government entities about global technologies released a new report this week that predicts continued government spending on cloud-based initiatives through the coming fiscal year. [ Read More ]
09/18/2014

Telesphere Recognized by Gartner

Telesphere, a provider of fully hosted and managed VoIP and unified communications as a service for businesses, recently announced that Gartner Inc. has placed the company in the upper quadrant of its 2014 "Magic Quadrant for Unified Communications as a Service (UCaaS) in North America." The company was recognized for its suite of cloud-based communications and collaboration solutions. [ Read More ]
09/18/2014

Brown & Brown Chooses Mitel's Single Cloud-Based Platform

Mitel, a company that provides business communications solutions, recently announced that its cloud solution has greatly benefitted Brown & Brown Insurance, a company that provides a range of insurance, reinsurance products and related services. Since migrating to Mitel's single cloud-based platform, Brown & Brown has been able to improve the coordination between its offices, ensuring faster services. Also, the company has been able to cut down greatly on maintenance costs. [ Read More ]
09/18/2014

Telesphere Partners with Telecom Brokerage

Telesphere, a provider of fully hosted VoIP and cloud communications services, recently announced that Telecom Brokerage, Inc. (TBI), a third-party technology services distributor, will offer its cloud communications solution across the U.S. TBI, a one-stop source for unbiased advice on a vast array of services, has a massive network manned by more than 2000 agents and VARs. [ Read More ]
09/17/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!