CaaS Featured Article

Brill Publishing Chooses Mitel Cloud Solution for Efficient International Communication

February 25, 2013

Netherlands-based scholarly publishing house, Brill, has selected Mitel’s (News - Alert) Cloud Solution to replace its standard communications platform, the company announced Monday.

Brill is an international enterprise with a branch office in Boston, MA as well, and publishes on texts in the humanities, social sciences, international law and selected sciences.

Previous to selecting Mitel, Brill used a non-Cloud system, which significantly limited the abilities of the company to unify their everyday communications, spanning its 150 employees in both locations.

Brill’s IT coordinator, Marcel Prins, commented on the new move: “With locations in several countries and people working from different places, we were looking for a communication platform that supports all our immediate needs, and gives us the flexibility to grow and change in the future.”

Prins also described the old system as “really dated and difficult to manage.”

Mitel’s system is called the Virtual Mitel Communications Director (vMCD), and is designed, implemented and managed by the company’s partner Detron.

The platform is aimed to give Brill more options for communication than its legacy platform was able to, which is vital for any internationally-operative company, let alone those in the fast-paced publishing industry – especially since the company publishes texts on scientific subjects, a field that is constantly changing, and spans across the whole globe.

“The Mitel solution fits in our virtual strategy and will enable us to collaborate more efficiently regardless of location,” added Prins.

In addition to Brill’s two primary locations in the Netherlands and the United States, the company employs teleworkers in Germany and Switzerland, so a great bulk of the company’s business is conducted and therefore relies entirely on telecommunication services.

When the solution is fully implemented and ready for use, all of Brill’s employees will connect on a single system, allowing more seamless management and efficient contact.

For more information on Mitel’s Detron-designed Virtual Mitel Communications Director (vMCD) solution, visit www.mitel.com.




Edited by Braden Becker

Article comments powered by Disqus

Related CaaS Articles

Wheelings & Dealings: Switch Communications Closes with $35 Million in Series C Funding

Switch Communications Inc. is a startup company based in San Francisco that had a public launch at the beginning of this year. The company is focused on unified communications-as-a-service (UCaaS) and just about four months ago it made its cloud-based communications suite generally available. Since launching, the company released products such as Nosh, NoshList, Jotly, and UberConference, which allows you set up and host conference calls from your smartphone. [ Read More ]
05/22/2015

Wheelings & Dealings: CoreDial Receives $27.5 Million Investment to Improve Cloud Platform for MSPs and Channel Partners

SaaS platform provider CoreDial has received a $27.5 million investment supporting technology development and innovation. The funding, from private equity firm LLR Partners, is meant to help the company better deliver its cloud offerings to MSPs, IT solution providers and VARs through its SaaS platform and accompanying business model. [ Read More ]
05/19/2015

PLUMgrid Virtual Network Infrastructure Integrated with Interactive Intelligence CaaS Solution

Sunnyvale, California-based PLUMgrid, a leading provider of virtual network infrastructure for OpenStack clouds, has partnered with customer experience solutions provider Interactive Intelligence to integrate its Open Networking Suite (ONS) for OpenStack with the Interactive Intelligence Communications as a Service (CaaS) cloud solution. [ Read More ]
05/13/2015

IHS Infonetics' Cloud Unified Communications Scorecard

It is human nature that we all like to keep score. And, in hotly contested technology markets, it is never boring for vendors to get the latest on where they stand. Well, market research firms IHS Infonetics has released excerpts from its 2015 Cloud UC Service Provider North America Scorecard, which analyzes and ranks the top cloud/hosted unified communications (UC) providers in North America. For those in the incredibly competitive and growing cloud-based UC and customer interactions markets, t… [ Read More ]
05/13/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!