CaaS Featured Article

Brill Publishing Chooses Mitel Cloud Solution for Efficient International Communication

February 25, 2013

Netherlands-based scholarly publishing house, Brill, has selected Mitel’s (News - Alert) Cloud Solution to replace its standard communications platform, the company announced Monday.

Brill is an international enterprise with a branch office in Boston, MA as well, and publishes on texts in the humanities, social sciences, international law and selected sciences.

Previous to selecting Mitel, Brill used a non-Cloud system, which significantly limited the abilities of the company to unify their everyday communications, spanning its 150 employees in both locations.

Brill’s IT coordinator, Marcel Prins, commented on the new move: “With locations in several countries and people working from different places, we were looking for a communication platform that supports all our immediate needs, and gives us the flexibility to grow and change in the future.”

Prins also described the old system as “really dated and difficult to manage.”

Mitel’s system is called the Virtual Mitel Communications Director (vMCD), and is designed, implemented and managed by the company’s partner Detron.

The platform is aimed to give Brill more options for communication than its legacy platform was able to, which is vital for any internationally-operative company, let alone those in the fast-paced publishing industry – especially since the company publishes texts on scientific subjects, a field that is constantly changing, and spans across the whole globe.

“The Mitel solution fits in our virtual strategy and will enable us to collaborate more efficiently regardless of location,” added Prins.

In addition to Brill’s two primary locations in the Netherlands and the United States, the company employs teleworkers in Germany and Switzerland, so a great bulk of the company’s business is conducted and therefore relies entirely on telecommunication services.

When the solution is fully implemented and ready for use, all of Brill’s employees will connect on a single system, allowing more seamless management and efficient contact.

For more information on Mitel’s Detron-designed Virtual Mitel Communications Director (vMCD) solution, visit www.mitel.com.




Edited by Braden Becker

Article comments powered by Disqus

Related CaaS Articles

TeleSpeak Develops WebRTC-based Cloud Services for Vertical Markets

TeleSpeak, a cloud business communications provider based in Orlando, FL, is making some major changes - in technology and in target market. TeleSpeak is developing and marketing cloud-based services around several key verticals that have high growth potential, namely contact center, telemedicine and education. The targeted solutions are based on real-time Web-based communications or WebRTC, an emerging open standard and Application Programming Interface (API) that promises new and simpler ways … [ Read More ]
11/25/2014

Synergy Research Group Highlights Key UCaaS Players

Synergy Research Group provides research analysis of a variety of IT markets. Its most recent report shows the state of the unified communications as a service (UCaaS) market and notes the key players which claim the highest market share and those that are growing the fastest. [ Read More ]
11/24/2014

Cisco Announces Launch of BE6000S Collaboration Platform

With its Business Edition 6000 platform, Cisco is targeting midsize firms that demonstrate a need for voice, video, and social collaboration tools implemented from a single location. [ Read More ]
11/19/2014

MASS Communications Enters Global Agreement with IMAX Corporation

The first IMAX film was shown at Expo 70' in Osaka, Japan, and as of September 30, 2014, there were 880 IMAX theaters in 60 countries around the world. Next to the U.S., China is the second largest market with 25 theaters, and to continue its growth, IMAX Corporation has entered in to an agreement with MASS Communications to expand telecommunication services in the country as well as consolidating its global services. [ Read More ]
11/19/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!