CaaS Featured Article

Bob's Stores Selects Cloud-Based Voice Broadcast Solution from CallFire

February 27, 2013

In these days of intense competition, companies cannot afford to lose their communication with their customers and employees. Even in face of natural disasters, these companies need to keep working, and for that, they need specialized solutions.

CallFire , a company that provides cloud based voice broadcast solutions, has stated that Meriden, Conn.-based Bob’s Stores have used its voice broadcast solution to prepare against stormy weather. The company’s voice broadcast solutions helped Bob’s Stores to communicate with its employees during Superstorm Sandy.

Bob’s Stores was looking for a way to connect with its employees in case of storms and other forms of natural disasters. According to the company, the solution provided by CallFire is dependable and inexpensive. It only needs an Internet connection and a phone line and allows users to record voice messages and also upload a list of associate phone numbers.

CallFire voice broadcast solutions also helped the store get back on its feet during Hurricane Sandy. Bob’s Stores once again made use of the notification system during Winter Storm Nemo.

CallFire’s voice and text messaging service allows users to reach their customers immediately. CallFire’s platform is equipped with phone calls and text messages, which allows companies to do various things such as group broadcast and information hotlines.

“Bob’s Stores has exactly the right strategy – think ahead and act accordingly,” said Dinesh Ravishanker, CEO, CallFire. “The most encouraging thing about implementing any kind of emergency notification system is that doing so is simply smart business. It’s surprisingly easy and affordable, and what it saves – in terms of business loss and human anguish – can be immeasurable.”

Recently, the company introduced a guide to purchase call center software. With more than sixty thousand users making use of CallFire's voice and SMS applications, the guide includes aspects that are important to deploy a call center.




Edited by Brooke Neuman

Article comments powered by Disqus

Related CaaS Articles

Ace Hardware Selects uStudio's Video Platform

Ace Hardware, one of the largest retailer-owned hardware cooperatives in the industry, has selected uStudio's video platform to drive its sales training processes. [ Read More ]
07/30/2014

Bright House Paves the Way for a Borderless Work Environment

The world is increasingly veering towards mobility and 'on-the-go' users need to remain connected and share information wherever they are. Unified communications (UC) is being viewed favorably by many, and Bright House Networks Enterprise Solution, determined to use this to its advantage, has introduced a cloud-powered solution that promises an 'anywhere connection for anywhere collaboration.' [ Read More ]
07/29/2014

Unify Recognized by Forrester

Unify, a communications software and services firm, recently announced that Forrester has named the company a Leader among 11 of the most significant vendors in The Forrester Wave On-Premises Unified Communications and Collaboration, Q2 2014 report. Apart from receiving the highest rating of all vendors in the report with 4.58 out of 5, Unify also had perfect scores in 3 of the 5 categories. [ Read More ]
07/29/2014

Avaya's Collaborative Solutions to be Delivered via the Cloud

The time has come when businesses can no longer resist the force of the cloud, and many companies have been evolving from legacy, premises-based communications systems to private cloud solutions. Avaya is helping to accelerate this transition by providing next-generation cloud solutions. [ Read More ]
07/22/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!