CaaS Featured Article

Bob's Stores Selects Cloud-Based Voice Broadcast Solution from CallFire

February 27, 2013

In these days of intense competition, companies cannot afford to lose their communication with their customers and employees. Even in face of natural disasters, these companies need to keep working, and for that, they need specialized solutions.

CallFire , a company that provides cloud based voice broadcast solutions, has stated that Meriden, Conn.-based Bob’s Stores have used its voice broadcast solution to prepare against stormy weather. The company’s voice broadcast solutions helped Bob’s Stores to communicate with its employees during Superstorm Sandy.

Bob’s Stores was looking for a way to connect with its employees in case of storms and other forms of natural disasters. According to the company, the solution provided by CallFire is dependable and inexpensive. It only needs an Internet connection and a phone line and allows users to record voice messages and also upload a list of associate phone numbers.

CallFire voice broadcast solutions also helped the store get back on its feet during Hurricane Sandy. Bob’s Stores once again made use of the notification system during Winter Storm Nemo.

CallFire’s voice and text messaging service allows users to reach their customers immediately. CallFire’s platform is equipped with phone calls and text messages, which allows companies to do various things such as group broadcast and information hotlines.

“Bob’s Stores has exactly the right strategy – think ahead and act accordingly,” said Dinesh Ravishanker, CEO, CallFire. “The most encouraging thing about implementing any kind of emergency notification system is that doing so is simply smart business. It’s surprisingly easy and affordable, and what it saves – in terms of business loss and human anguish – can be immeasurable.”

Recently, the company introduced a guide to purchase call center software. With more than sixty thousand users making use of CallFire's voice and SMS applications, the guide includes aspects that are important to deploy a call center.




Edited by Brooke Neuman

Article comments powered by Disqus

Related CaaS Articles

PGi Continues Expansion with Marketing Collaboration Acquisition

PGi seems to be positioned at the intersection of exactly where communications is, and where it seems to be going. The Atlanta-based public company, which announces its third quarter 2014 results this Thursday, is already a leader in the collaboration space, an area in which it continues to expand it's offerings, and is keenly interested in sales enablement, which has to do with getting the right information to the right place to reach the right buyers in an effort to drive higher conversion rat… [ Read More ]
10/22/2014

Lifesize's New Dashboard Will Help Companies Make Video Conferencing More Effective

Many organizations lack the tools necessary to gauge how effectively their company is doing in terms of communicating in the cloud. [ Read More ]
10/21/2014

Trimble Announces New Cloud-Based Platform for Field Service Management

Best known for GPS technology, Trimble recently launched a new cloud-based platform for field service management. [ Read More ]
10/20/2014

Mitel Tries Again to Score ShoreTel Acquisition

Mitel, a cloud communications provider, has announced that it has made a proposal to ShoreTel's board of directors to acquire all of its outstanding common stock after an earlier proposal to acquire the business phone system company failed earlier this month. [ Read More ]
10/20/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!