rmsource, a provider of private cloud and unified communication solutions, is now an authorized partner of Mitel (News - Alert), a provider of cloud and premise-based unified communications and collaboration (UCC) software solutions.
Robb Hultin, VP of sales for rmsource commented, “At rmsource we pride ourselves on helping our customers realize the promise of technology. With the addition of Mitel's world class portfolio of cloud and premises-based communication solutions to our existing managed service offerings, we have an exceptional new set of advanced technology tools to provide customers of any size with solutions tailored to meet their specific needs and deliver business value.”
Mitel claimed that it along with its channel partners, service providers, telecommunications consultants, developers, and others came together to get best-of-breed solutions into the hands of time-crunched and money-conscious users. Its partner programs offer a breadth of resources and support for everything from marketing and sales to ground-up technical development.
As Mitel’s authorized partner, rmsource will hereon deliver Mitel’s full suite of advanced UCC solutions to more than 200 existing customers across the U.S. mid-Atlantic. It also has access to a full range of services and tools which can maximize its skills, success and profitability.
Some of stringent requirements set by Mitel for a company to be recognized as its authorized partner include ongoing training for sales and technical services; processes and benchmarks to provide quality customer service; and a high degree of expertise in voice communications, data networking, and applicable applications such as virtualization, conferencing, collaboration, contact centers and mobility.
Jeff Nolan, Mitel’s vice president of channel development in North America exclaimed, “Organizations today are increasingly looking for communications solutions to address their business needs and deliver cost benefits that improve business performance. One size does not fit all, and Mitel customers depend on our strong network of partners to help them make the best choice for their specific needs. rmsource bundles objective business analysis with the right technology, enabling customers to select the best communication package to meet their business needs.”
Edited by Brooke Neuman