CaaS Featured Article

Wheelings & Dealings: Knowlarity Gains Cloud Telephony Foothold with Unicom Buy

January 13, 2014

Startup Unicom Techlabs was barely off the ground when it got snapped up by New Delhi-based Knowlarity Communications. Unicom last year was formed and soon after unveiled its Cloud Line cloud telephony service.

Knowlarity, founded in 2009, isn’t that much older than the company it bought.

“Knowlarity came to life in 2009, when Ambarish Gupta and fellow classmate from IIT Kanpur Pallav Pandey came together to revolutionize business telephony in India,” the company explained. “It was a time when expensive and archaic on-premises telephone systems dominated business telephony for the few that could afford it. Small and medium enterprises who did not want to make such investments on infrastructure had to contend with complex and manual routing of their incoming call volume.”

Unicom, meanwhile, brings with it more than 200 customers in real estate, e-commerce, media, education, health care and SMB.

Now Knowlarity is ready to expand based on these Unicom assets. “It is a great learning experience for all the consequent deals in the pipeline for 2014 which will take us further towards our goal of market consolidation. Knowlarity is more than willing to help startups looking for an exit option in a fast consolidating market. We have more acquisitions planned in the coming year which is definitely a promising start to 2014 for all of us at Knowlarity,” said Shruti Agarwal, CFO, Knowlarity.

Four years ago when Knowlarity began, the aim was to transform telephony from the world of on-premises hardware to the cloud. Now its telephony tools are augmented by integration with CRM, detailed call logs, and advanced call handling.

So where did the name come from? A classmate of the founders said the name should be based on the notions of knowledge and singularity. Today the company has 20 locations and several hundred workers.




Edited by Cassandra Tucker

Article comments powered by Disqus

Related CaaS Articles

Communications as a Service Week in Review: Acquisitions Allow Enterprises to Expand

Other than organic growth that arrives as a result of companies earning profit through generation of their own products, it seems the most powerful form of business expansion comes through acquisitions. This notion was on display this week with several companies announcing their efforts to bolster their own standings in the communications market. [ Read More ]
10/25/2014

PGi Continues Expansion with Marketing Collaboration Acquisition

PGi seems to be positioned at the intersection of exactly where communications is, and where it seems to be going. The Atlanta-based public company, which announces its third quarter 2014 results this Thursday, is already a leader in the collaboration space, an area in which it continues to expand it's offerings, and is keenly interested in sales enablement, which has to do with getting the right information to the right place to reach the right buyers in an effort to drive higher conversion rat… [ Read More ]
10/22/2014

Lifesize's New Dashboard Will Help Companies Make Video Conferencing More Effective

Many organizations lack the tools necessary to gauge how effectively their company is doing in terms of communicating in the cloud. [ Read More ]
10/21/2014

Trimble Announces New Cloud-Based Platform for Field Service Management

Best known for GPS technology, Trimble recently launched a new cloud-based platform for field service management. [ Read More ]
10/20/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!