CaaS Featured Article

Wheelings & Dealings: Knowlarity Gains Cloud Telephony Foothold with Unicom Buy

January 13, 2014

Startup Unicom Techlabs was barely off the ground when it got snapped up by New Delhi-based Knowlarity Communications. Unicom last year was formed and soon after unveiled its Cloud Line cloud telephony service.

Knowlarity, founded in 2009, isn’t that much older than the company it bought.

“Knowlarity came to life in 2009, when Ambarish Gupta and fellow classmate from IIT Kanpur Pallav Pandey came together to revolutionize business telephony in India,” the company explained. “It was a time when expensive and archaic on-premises telephone systems dominated business telephony for the few that could afford it. Small and medium enterprises who did not want to make such investments on infrastructure had to contend with complex and manual routing of their incoming call volume.”

Unicom, meanwhile, brings with it more than 200 customers in real estate, e-commerce, media, education, health care and SMB.

Now Knowlarity is ready to expand based on these Unicom assets. “It is a great learning experience for all the consequent deals in the pipeline for 2014 which will take us further towards our goal of market consolidation. Knowlarity is more than willing to help startups looking for an exit option in a fast consolidating market. We have more acquisitions planned in the coming year which is definitely a promising start to 2014 for all of us at Knowlarity,” said Shruti Agarwal, CFO, Knowlarity.

Four years ago when Knowlarity began, the aim was to transform telephony from the world of on-premises hardware to the cloud. Now its telephony tools are augmented by integration with CRM, detailed call logs, and advanced call handling.

So where did the name come from? A classmate of the founders said the name should be based on the notions of knowledge and singularity. Today the company has 20 locations and several hundred workers.




Edited by Cassandra Tucker

Article comments powered by Disqus

Related CaaS Articles

Wheelings & Dealings: Yappn Purchases Ortsbo Patent and E-commerce Language Services Assets

Yappn has been moving quickly to expand and along with its wheelings and dealings the company is looking toward release of what it says are a number of solutions it is testing that enable single language online storefronts to effectively market, sell and support their global Etailing efforts. It also says it is expecting to soon deliver its framework for commercial revenue programs. [ Read More ]
05/26/2015

Wheelings & Dealings: Switch Communications Closes with $35 Million in Series C Funding

Switch Communications Inc. is a startup company based in San Francisco that had a public launch at the beginning of this year. The company is focused on unified communications-as-a-service (UCaaS) and just about four months ago it made its cloud-based communications suite generally available. Since launching, the company released products such as Nosh, NoshList, Jotly, and UberConference, which allows you set up and host conference calls from your smartphone. [ Read More ]
05/22/2015

Wheelings & Dealings: CoreDial Receives $27.5 Million Investment to Improve Cloud Platform for MSPs and Channel Partners

SaaS platform provider CoreDial has received a $27.5 million investment supporting technology development and innovation. The funding, from private equity firm LLR Partners, is meant to help the company better deliver its cloud offerings to MSPs, IT solution providers and VARs through its SaaS platform and accompanying business model. [ Read More ]
05/19/2015

PLUMgrid Virtual Network Infrastructure Integrated with Interactive Intelligence CaaS Solution

Sunnyvale, California-based PLUMgrid, a leading provider of virtual network infrastructure for OpenStack clouds, has partnered with customer experience solutions provider Interactive Intelligence to integrate its Open Networking Suite (ONS) for OpenStack with the Interactive Intelligence Communications as a Service (CaaS) cloud solution. [ Read More ]
05/13/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!