CaaS Featured Article

Wheelings & Dealings: Knowlarity Gains Cloud Telephony Foothold with Unicom Buy

January 13, 2014

Startup Unicom Techlabs was barely off the ground when it got snapped up by New Delhi-based Knowlarity Communications. Unicom last year was formed and soon after unveiled its Cloud Line cloud telephony service.

Knowlarity, founded in 2009, isn’t that much older than the company it bought.

“Knowlarity came to life in 2009, when Ambarish Gupta and fellow classmate from IIT Kanpur Pallav Pandey came together to revolutionize business telephony in India,” the company explained. “It was a time when expensive and archaic on-premises telephone systems dominated business telephony for the few that could afford it. Small and medium enterprises who did not want to make such investments on infrastructure had to contend with complex and manual routing of their incoming call volume.”

Unicom, meanwhile, brings with it more than 200 customers in real estate, e-commerce, media, education, health care and SMB.

Now Knowlarity is ready to expand based on these Unicom assets. “It is a great learning experience for all the consequent deals in the pipeline for 2014 which will take us further towards our goal of market consolidation. Knowlarity is more than willing to help startups looking for an exit option in a fast consolidating market. We have more acquisitions planned in the coming year which is definitely a promising start to 2014 for all of us at Knowlarity,” said Shruti Agarwal, CFO, Knowlarity.

Four years ago when Knowlarity began, the aim was to transform telephony from the world of on-premises hardware to the cloud. Now its telephony tools are augmented by integration with CRM, detailed call logs, and advanced call handling.

So where did the name come from? A classmate of the founders said the name should be based on the notions of knowledge and singularity. Today the company has 20 locations and several hundred workers.




Edited by Cassandra Tucker

Article comments powered by Disqus

Related CaaS Articles

CaaS Week in Review

With a long holiday weekend for many afoot, it's a good time to take a closer look at a lot of things in CaaS, and on that list is likely to be the role new developments can play in communications operations. [ Read More ]
04/18/2014

Toshiba's VIPedge Helps Kensington Investment Counsel Attain Communications Goals

The Kensington Investment Counsel has easily attained its communication objectives by leveraging the features of Toshiba's VIPedge cloud-based business telephone solution. [ Read More ]
04/15/2014

Openet Evolved Charging Successfully Integrated with OpenCloud's Rhino Sentinel Service Layer

The Openet Evolved Charging has been successfully integrated with the OpenCloud's Rhine Sentinel service which should equip users with real-time charging, rating and service control of voice, messaging and data services. [ Read More ]
04/15/2014

Gartners positions xMatters in 'Leaders' quadrant

xMatters, inc., a cloud-based solutions provider, recently announced that Gartner has positioned the company in the "Leaders" quadrant of the 2014 "U.S. Emergency/Mass Notification Services" report. xMatters has been included in the "Leaders" quadrant for the first time. [ Read More ]
04/14/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!