CaaS Featured Article

CaaS Week in Review

January 18, 2014

The CaaS community saw acquisitions, new partnerships, new deployments and service improvements. Let's review what happened in the CaaS world this past week.

Blue Jeans announced this week that it has completed the Internet2 NET (News - Alert)+ validation process, which will allow it to extend its cloud-based video collaboration platform to 250 universities around the U.S. Internet2 NET+ is an extension of the Internet2 project, which was designed to meet the connection needs of researchers and educators everywhere.

The Internet2 NET+ initiative creates a portfolio of validated cloud and security solutions that can be confidently deployed by higher education and research institutions. By aggregating the demand of many research community members, Internet2 NET+ negotiates good pricing and terms for its member institutions.

Also this week, DocbookMD announced a partnership with contact center provider MAP Communications that allows doctors to receive secure answering service messages on their mobile devices. In addition to providing added messaging security, the partnership will enable physicians to call patients back directly from their own mobile phones. In addition, they can forward messages to their colleagues quickly and can maintain a digital record of all of the calls that they handle.

Another news story from CaaS this past week involved NextLevel Internet, which has expanded its NextCloud managed private cloud network to the consumer space. The company originally developed the network to provide always-on cloud telephony service for first responders and other emergency workers for whom lack of a telephone connection could lead to loss of life. SMBs that use NextCloud are guaranteed 100 percent uptime along with clear voice communications, reliability and redundancy.

Finally, Knowlarity Communications, an India-based business communications provider, snapped up Unicom Techlabs for an undisclosed amount. Unicom had just released its Cloud Line cloud telephony solution, but its owners decided that increasing market competition made it impossible to be profitable. Knowlarity has expanded services into over 65 countries, and it has publicly stated that it would like to continue acquiring new companies that are relevant to its business telephony mission.

With that, we wrap up this week's reporting from TMCnet's CaaS community. Visit the community every weekday to find out that latest in CaaS.



Article comments powered by Disqus

Related CaaS Articles

AT&T, Microsoft Launch Mobile Office

AT&T and Microsoft have announced a joint solution, AT&T Mobile Office, which allows businesses to collaborate over mobile devices. [ Read More ]
03/04/2015

Vaillant Deploys NewVoiceMedia's ContactWorld for Service

The customer experience is no longer determined by a visit to a brick-and-mortar store. The Internet, e-commerce, social media, mobile technology and cloud computing have forever changed how consumers interact with the companies they choose to do business with. Without a comprehensive strategy incorporating all these technologies and other touch points such as contact centers, a poor customer experience is to be expected for today's consumer. Invariably this will lead to high churn rates of thos… [ Read More ]
03/04/2015

TCG Partners with Broadview to Offer OfficeSuite Cloud Portfolio

Broadview Networks has just announced that it has forged a new partnership with Telecom Consulting Group (TCG). TCG is one of the premier telecommunications master agencies in the country and is poised to offer Broadview's OfficeSuite portfolio of cloud based products and services to both partners and clients across the country. Broadview has long been working to perfect its cloud-based services through OfficeSuite and now the company is able to offer clients what has been billed as something th… [ Read More ]
02/24/2015

MegaPath Strikes Deal with GTT

MegaPath is one of the world's leading providers of voice, data, security and cloud solutions announced last week that it had made yet another move that will allow the firm to focus on the cloud. The firm announced it has sold off another portion of the company to GTT Communications. This is the second move in the last few months where the firm has sold off a portion of the firm in order to better focus on what it does best. This particular deal is set to be officially closed on April 1. [ Read More ]
02/23/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!