CaaS Featured Article

SmartBox Manages Contacts from Google, Outlook and Yahoo via the Cloud

April 14, 2014

It’s a common issue for anyone with multiple email accounts and multiple devices — managing your contact list across platforms.

To address this issue, PanTerra Networks announced that its SmartBox file sharing service enables users to import and manage their contacts across Google (News - Alert), Outlook and Yahoo accounts, including email, name, address and phone number as well as other information.

Additionally, SmartBox subscribers can upgrade to a version that includes a unified communications system, so subscribers can click on contact information from their devices to email, call, fax or videoconference directly.

"The business functionality of file-sync-and-share services is still lacking as those consumer-facing services redirect to business," said Colm Keegan, senior analyst for Storage Switzerland.

“One function these services need to include is the ability to streamline file sharing with all contacts in a database—this is a major requirement for optimal business communication,” Keegan continued. “Services like SmartBox are setting themselves ahead of the curve in having basic business functions like contact management built in to make file sharing in the cloud a reality for companies."

SmartBox's contact management feature also allows users to see the contact information of all users sharing a particular file, which allows users to instantly connect with each other through email, phone, IM or fax. Users also can create global and personal contact groups.

Sub-folder sharing and flexible share privileges reportedly make it possible to organize and securely share any document. Data is shared and synced automatically across an organization. The company also reports that team members can use the SmartBox online workspace to monitor, view and modify content from anywhere on any device.

SmartBox is available as a free version, which includes secure sync, share and store capabilities. For $15/month per user, subscribers can add the unified communications features as well as advanced cloud file sharing, sync and storage. 




Edited by Maurice Nagle

Article comments powered by Disqus

Related CaaS Articles

Avaya Receives NorthFace Scoreboard Award from Omega Management

Avaya announced on Monday that Omega Management had given it the NorthFace Scoreboard (NFSB) Award for Customer Service Excellence for 2014. According to Omega, it reviews customer satisfaction survey results from more than 500 companies to determine which companies will earn the award. In order for a company to be considered for the award, it must complete and submit Omega's NFSB Questionnaire, which evaluates the company's survey methodology. [ Read More ]
03/24/2015

NetFortris Targets Retailers with New Cloud Communications Bundle

Retail business may understand the benefits and cost advantages of cloud communications solutions, but many are reluctant to adopt these offerings due to fear of complicated setup and maintenance. Yet many retailers would greatly benefit from the convenience, low price point and incredible flexibility of cloud offerings. [ Read More ]
03/23/2015

MAR Pizza Group Enhances Performance with Unified Office Total Connect Now Service

The late New York City Mayor Ed Koch used to greet press and constituents with his trademark, "How am I doing?" Given the importance of being able to leverage information in the incredibly competitive quick restaurant service (aka "fast food") business, that question has taken on tremendous relevance. It has led leading-edge franchise owners to invest in next generation communications solutions that can provide timely analytics to gain a competitive edge. [ Read More ]
03/17/2015

Barracuda's Solutions Are Now Certified for the vCloud Air Cloud Platform

Barracuda Networks, a provider of cloud-based security and storage solutions, has achieved VMware Ready - vCloud Air status for several of its products: Barracuda NG Firewall, Barracuda Message Archiver, Barracuda Spam Firewall and Barracuda Web Application Firewall. [ Read More ]
03/16/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!