CaaS Featured Article

SmartBox Manages Contacts from Google, Outlook and Yahoo via the Cloud

April 14, 2014

It’s a common issue for anyone with multiple email accounts and multiple devices — managing your contact list across platforms.

To address this issue, PanTerra Networks announced that its SmartBox file sharing service enables users to import and manage their contacts across Google (News - Alert), Outlook and Yahoo accounts, including email, name, address and phone number as well as other information.

Additionally, SmartBox subscribers can upgrade to a version that includes a unified communications system, so subscribers can click on contact information from their devices to email, call, fax or videoconference directly.

"The business functionality of file-sync-and-share services is still lacking as those consumer-facing services redirect to business," said Colm Keegan, senior analyst for Storage Switzerland.

“One function these services need to include is the ability to streamline file sharing with all contacts in a database—this is a major requirement for optimal business communication,” Keegan continued. “Services like SmartBox are setting themselves ahead of the curve in having basic business functions like contact management built in to make file sharing in the cloud a reality for companies."

SmartBox's contact management feature also allows users to see the contact information of all users sharing a particular file, which allows users to instantly connect with each other through email, phone, IM or fax. Users also can create global and personal contact groups.

Sub-folder sharing and flexible share privileges reportedly make it possible to organize and securely share any document. Data is shared and synced automatically across an organization. The company also reports that team members can use the SmartBox online workspace to monitor, view and modify content from anywhere on any device.

SmartBox is available as a free version, which includes secure sync, share and store capabilities. For $15/month per user, subscribers can add the unified communications features as well as advanced cloud file sharing, sync and storage. 

Edited by Maurice Nagle

Article comments powered by Disqus

Related CaaS Articles

Frost & Sullivan: Big Gains Ahead for Australian Cloud Contact Center Market

The cloud contact center market is growing in popularity and importance worldwide, and a new report from Frost & Sullivan shows how far this market has to go, even with the impressive gains it's made in the recent past. [ Read More ]

ComputerTalk Joins Microsoft Enterprise Cloud Alliance

ComputerTalk extends it contact center software reach to cloud and hybrid that leverage Microsoft Skype for Business. [ Read More ]

Growing Number of Businesses in EMEA Moving to Omni-Channel Customer Care

Frost & Sullivan research finds that businesses in EMEA are showing increased interest in omni-channel customer care. [ Read More ]

Logicalis Hosted Collaboration Solution Brings New Power to Enterprise Users

Keeping everybody on the same page can be tough, particularly when some of the books involved may be miles-even hundreds of miles-away from everyone else's. The benefits of an increasingly mobile workforce come with a few downsides in the process, and that means a collaboration solution is often called into play to help address some of those issues. Logicalis US, meanwhile, brought out just such a solution recently with its Logicalis Hosted Collaboration Solution. [ Read More ]


Weekly Live Demo
CaaS Small Center

Register Today!

Weekly Live Demo
Contact Center Solutions

Register Today!