Communications as a Service (CaaS) Featured Article

SmartBox Manages Contacts from Google, Outlook and Yahoo via the Cloud

April 14, 2014

It’s a common issue for anyone with multiple email accounts and multiple devices — managing your contact list across platforms.

To address this issue, PanTerra Networks announced that its SmartBox file sharing service enables users to import and manage their contacts across Google (News - Alert), Outlook and Yahoo accounts, including email, name, address and phone number as well as other information.

Additionally, SmartBox subscribers can upgrade to a version that includes a unified communications system, so subscribers can click on contact information from their devices to email, call, fax or videoconference directly.

"The business functionality of file-sync-and-share services is still lacking as those consumer-facing services redirect to business," said Colm Keegan, senior analyst for Storage Switzerland.

“One function these services need to include is the ability to streamline file sharing with all contacts in a database—this is a major requirement for optimal business communication,” Keegan continued. “Services like SmartBox are setting themselves ahead of the curve in having basic business functions like contact management built in to make file sharing in the cloud a reality for companies."

SmartBox's contact management feature also allows users to see the contact information of all users sharing a particular file, which allows users to instantly connect with each other through email, phone, IM or fax. Users also can create global and personal contact groups.

Sub-folder sharing and flexible share privileges reportedly make it possible to organize and securely share any document. Data is shared and synced automatically across an organization. The company also reports that team members can use the SmartBox online workspace to monitor, view and modify content from anywhere on any device.

SmartBox is available as a free version, which includes secure sync, share and store capabilities. For $15/month per user, subscribers can add the unified communications features as well as advanced cloud file sharing, sync and storage. 

Edited by Maurice Nagle

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