CaaS Featured Article

Mutualink Intros Cloud Option for Edge Multimedia Communications Sharing Platform

April 30, 2014

Mutualink unveiled a new deployment option for its multimedia communications sharing platform, Mutualink Edge. The cloud-based sharing platform is designed for safety and enterprise emergency preparedness.

To augment the capabilities of public safety technology, Mutualink offers the Edge as a Service (EaaS) solution which will reduce the lead time for deployment, as there is no need to install new equipment on the agency’s premises.

As an interoperable communications platform, Mutualink Edge enables community-wide multimedia sharing of radio, voice, text, video, data files and telephone communications in a secure environment. The systems serves the needs of homeland security and defense installations, police and fire departments, transit authorities, hospitals, malls and other entities.

Colin McWay, President of Mutualink said, “The demand for multimedia interoperability solutions has grown. And because the agencies see such a benefit to collaboration, they want to be able to access the technology now, rather than wait 45 days to have the equipment installed.”

The scalable interoperability solution enables secure internal and external communications for daily and emergency use. This new release provides a flexible deployment option for Mutualink’s interoperable communications solution. It enhances the cloud-based deployment of Edge clients to Windows devices along with iPhones and iPads. Edge as a Service (EaaS) will be available for Android (News - Alert) devices soon.

The cloud deployment option can be used to connect disparate legacy communication devices such as radios, video and telephones with new devices like cell phones and tablets, thereby optimizing multimedia collaboration. The future-proof connectivity solution brings together different systems irrespective of how they are connected to the Internet.

Also the administrative console gives each agency more flexibility so that managers can change the number of users depending on changing personnel assignments. The highly-intuitive interface and end-to-end encryption using federally approved AES ciphers enables easy adoption by users.

North Shore-LIJ, a large health care system in the United States, has deployed Mutualink’s secure communications platform in 15 hospitals and one mobile unit. Mutualink’s interoperable response and preparedness platform (IRAPP) enables North Shore-LIJ’s hospitals to share voice, video, data and text communications in real time within the health system, as well as with police, fire, EMS, Emergency Operations Centers (EOCs) and other entities in emergency situations.




Edited by Peter Bernstein

Article comments powered by Disqus

Related CaaS Articles

NTT Communications Soon to Release Arcstar UCaaS Microsoft Type

NTT Communications, the largest telecommunications company in the world and headquartered in Japan, recently announced that it has partnered with Microsoft Japan to launch a new unified communications cloud service in its home country. [ Read More ]
03/31/2015

Arrow Systems, 8x8 Get Together on New Cloud Tools for Business

Cloud-based communications have been winning a lot of attention lately for the versatility and power that such systems can bring to the field; the progress of these tools is a field worth paying attention to. A new development is likely to bring in plenty of new tools for users, as 8x8 announced a new agreement with Arrow Systems Integration, bringing the two firms' slate of tools together in one handy package. [ Read More ]
03/31/2015

Avaya Receives NorthFace Scoreboard Award from Omega Management

Avaya announced on Monday that Omega Management had given it the NorthFace Scoreboard (NFSB) Award for Customer Service Excellence for 2014. According to Omega, it reviews customer satisfaction survey results from more than 500 companies to determine which companies will earn the award. In order for a company to be considered for the award, it must complete and submit Omega's NFSB Questionnaire, which evaluates the company's survey methodology. [ Read More ]
03/24/2015

NetFortris Targets Retailers with New Cloud Communications Bundle

Retail business may understand the benefits and cost advantages of cloud communications solutions, but many are reluctant to adopt these offerings due to fear of complicated setup and maintenance. Yet many retailers would greatly benefit from the convenience, low price point and incredible flexibility of cloud offerings. [ Read More ]
03/23/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!