CaaS Featured Article

IBM's Cloud and On-Premises Social Software Improves Collaboration

July 03, 2014

Organizations are striving to enhance engagement among internal employees and external third-party stakeholders. As it turns out, disconnected employees can be more detrimental to a company than any other factor. If the workforce is disconnected, then it results in loss of productivity, efficiency and innovation.

IBM (News - Alert) conducted a survey of 4,200 C-suite leaders recently. It was found that 90 percent of respondents opined that collaboration can be improved via social and digital channels.

To enhance collaboration, IBM launched a new cloud and on-premises social software that will allow clients to connect, collaborate and share information easily. The IBM Connections platform offers an open and fully integrated suite of social and real-time collaboration, analytics and content management tools.

The tools are securely delivered on any screen or device and enables organizations to enhance collaboration and engagement with all stakeholders including customers, employees, partners and others.  The right information can now be shared in a secure way to deal with emerging business or client opportunities.

IBM Connections 5, available on the IBM Cloud marketplace enables clients to deploy an end-to-end collaboration platform.  Using IBM Connections 5 organizations can personalize and share relevant content using simple file sharing and integrated social collaboration tools. 

Also the platform can be deployed on premises, via the cloud or in a hybrid environment. The solution can hence help teams to connect and collaborate in real-time for critical issues.  By employing enterprise file sync and document sharing features, team members and experts can access the most recent files. 

The hybrid capabilities allow companies to provide collaboration, analytics and content capabilities in all business processes that can be accessed on any device or business application including mobile, Web and desktop, thereby augmenting collaboration capabilities.

IBM’s Connections platform brings together employees in the corporate headquarters, regional offices and other places.  The solution goes beyond the Intranet and enhances employee engagement and increases productivity.  Employees are able to communicate easily, accelerate collaboration and take action instantly regarding new business opportunities, from anywhere.




Edited by Alisen Downey

Article comments powered by Disqus

Related CaaS Articles

Illinois Wesleyan University Upgrades to Cloud Communications

Illinois Wesleyan University recently ran into a problem with its communication system: its vendor had discontinued the platform it was using, and the vendor did not have a cloud product available. Upon receiving word of the discontinuation, university officials knew they wanted to switch to a cloud product, but they also knew they had to switch vendors to make that a possibility. [ Read More ]
09/26/2014

CloudEndure Makes Disaster Recovery Across Multiple Cloud Providers and Locations Possible

As cloud technology continues to evolve, more services are being integrated into the ecosystem, which is allowing individuals and organizations to get rid of on-premises solutions. One of the services that is currently available in the cloud is disaster recovery (DR), which more than any other solution is ideally suited for the cloud. [ Read More ]
09/25/2014

Report: Cloud-based Contact Center Services to Increase Over the Next Five Years

The cloud-based contact center market is likely to grow from $4.15 billion in 2014 to $10.9 billion in 2019, says a new research study, a projected compound annual growth of 21.3 percent. [ Read More ]
09/24/2014

SAP Welcomes Vitrustream's 'as-a-service' Offering for SAP HANA

SAP America, Inc. and Virtustream, enterprise-class cloud software provider, have partnered to add on to the SAP HANA platform. [ Read More ]
09/24/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!