CaaS Featured Article

DocuSign and Integra Partner for Voice, Data & Cloud Connectivity

August 22, 2014

Integra, a provider of fiber-based, carrier-grade networking, communications and technology solutions, announced a partnership with DocuSign to bring their shared vision of helping more organizations globally conduct business digitally.

In order to build digital workflows and reaping enterprise-wide benefits over time,  Integra has worked closely with DocuSign, the Global Standard for Digital Transaction Management, to design an integrated solution that relies on Integra Voice Communications services, IP/MPLS VPN and Ethernet services to deliver the connectivity and bandwidth DocuSign needs for its booming data-driven business.

DocuSign has contacted Integra for voice services to cater and handle calls and missed opportunities in a data-rich environment, where piles of data are flowing from sources like social, the website, blogs, events and email marketing.

Integra has brought new voice services online and worked with DocuSign's network leadership to identify other areas where Integra's broad range of services could support the company's growth.

Josh Sordelet, Unified Communications (News - Alert) Architect at DocuSign said in a statement, "Integra stepped in with a solutions-oriented approach that helped us meet each of those challenges while keeping us completely connected to our customers and our expanding global presence. Integra's hands-on collaboration and array of services helped us establish a future-proof architecture that can scale in any dimension as our business demands, and we're very pleased with the results."

With the emergence of converged IP services, all businesses are demanding more and more performance from their enterprise networks than ever before. SO the IP/MPLS VPN network is considered as ideal choice for enterprise WAN. This partnership developed a new IP/MPLS VPN network architecture, and Integra connected DocuSign offices in Seattle, San Francisco and Chicago through the integrated network.

Craig Pierce, Vice President of Sales, Integra. said "Our close collaboration yielded a customized network that aligns precisely with DocuSign's business requirements today and provides for fast and cost-efficient expansion as the company continues to grow. We're proud to see DocuSign and its customers depend on Integra's network solutions."




Edited by Maurice Nagle

Article comments powered by Disqus

Related CaaS Articles

MPG to Offer TCN Platform 3.0 Call Center to Business Clients

Cloud-based call center software provider TCN partners with MPG Management Associates to extend market reach. ' [ Read More ]
07/02/2015

Avaya Pairs with TELMEX for Hosted UC

TELMEX expands its unified communications (UC) services across Mexico with Avaya IP Office platform. [ Read More ]
07/02/2015

Interactive Intelligence Announces GA of Customer Engagement, Unified Communications and Collaboration Services

There is good news from Indianapolis, Indiana-based customer engagement unified communications and collaboration services solutions provider Interactive Intelligence. The company has announced general availability (GA) of its PureCloud suite of solutions for purchase in North America, Australia and New Zealand. It also says that GA is coming soon to other regions. [ Read More ]
07/01/2015

Indue to Use Noble Enterprise Call Center Platform

A recent company announcement notes that Noble Systems Corporation, a developer of contact center software, will help Indue, a payment product and settlement service provider, improve its call center operations with the Noble Enterprise platform. [ Read More ]
06/25/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!