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Enterprise Featured Article


February 19, 2009

Cloud Computing: A TMCnet Interview with Dennis Quan of IBM

By Greg Galitzine, Group Editorial Director


As interest in the cloud computing space grows, and the technology becomes more mature and more widely deployed, I thought I would reach out to some of the leading companies in the space to see what their thoughts were regarding the opportunity that lies ahead for this market, especially in light of the current economic conditions facing businesses of all sizes.

 
Dennis Quan, Director of Autonomic Computing at IBM was kind enough to answer my questions. Quan has been active in IBM’s (News - Alert) cloud computing initiatives for the past few years, having launched the IBM/Google Cloud Computing partnership in October 2007 to empower the next generation of engineers with Cloud Computing resources and skills. Dennis was also instrumental in the creation of the IBM Blue Cloud initiative announced in November 2007, a multi-year effort spanning software, hardware, and services offerings for supporting clients’ adoption of Cloud Computing technologies. For two more perspectives on Cloud Computing, please see my interview with Salesforce.com's Peter Coffee as well as my interview with EMC's Chuck Hollis.
 
 
GG: What does your company do in the cloud computing space?
DQ: IBM has the most robust set of tools and services for companies to adopt enterprise-grade cloud computing. When you think about it, the technologies supporting cloud computing — virtualization, Web-delivered services, open standards and Internet-scale computing — are IBM’s core capabilities.
 
In a nutshell, IBM helps clients use cloud computing to make their IT operations more efficient in three key ways:
 
  1. Infrastructure — IBM runs more square feet of data center than any other company in the world, and for many years has applied the right systems and service management technology to make data centers run as efficiently as possible – with the scalability and efficiency of the Internet.
  2. Applications, Standards & Interoperability — Cloud computing will fail if it locks users’ data into single providers and prevents the evolution of smarter systems. IBM is helping clients use cloud computing to get optimal efficiency, as well as working with the community to develop standards for data and applications in the cloud. While standards are still in their infancy, IBM is today helping clients understand how they can best leverage cloud-based models through its Global Services division & SOA practices.
  3. Cloud Services — IBM is providing cloud services to clients today like data access/storage services and collaboration software. IBM is also in the business of enabling our clients to offer innovative services to their customers via the cloud. Organizations in every industry will create cloud-delivered services for end users, and IBM’s lauded Research division is already working with financial institutions, insurance companies, telcos and more, to develop new technologies to support the cloud services of tomorrow. More examples: medical records in the cloud, mobile risk analysis, geospatial information delivery, etc
 
GG: Is there a growing market acceptance of applications served from the cloud? If so, why?
DQ: Yes, the applications layer of cloud computing is gaining traction in the market — certain applications are no-brainers to move to a cloud model, while others may never move. IBM Global Business Services works with clients to give them a clear assessment of which applications make sense to move to the cloud and whether they should use a public or private cloud model.
 
The amount of business and consumer innovation that can happen on top of it is limitless, including real-time collaboration and real-time business intelligence, to name a few.
 
GG: What are the benefits (to customers) of cloud computing?
DQ: Main benefits include cost efficiency (both capital and operational), decreased footprint on the environment, massive scalability, and flexibility to reallocate resources according to changing needs from the business.
 
Cloud computing will be a key enabler of the Smarter Planet vision, connecting billions of people, sensors and storage to powerful back-end systems that can enable better decisions to be made and reduce inefficiencies and waste. It will impact a wide range of everyday business problems, from real-time risk analysis in financial markets to secure online health record networks for reducing medical errors.
 
GG: Describe the opportunity for large enterprises to leverage cloud computing.
DQ: Large enterprises can take advantage of cloud computing in many ways: they can elect to receive certain services over the Web from a third-party “public cloud” provider, they can transform their own resources to create what we call “private clouds,” or a combination of both.
 
Today’s IT infrastructures were not built to support the explosive growth in compute demands, and corporate data centers have been running out of capacity around the world. Cloud computing helps organizations reallocate resources to create Internet-scale computing with a smarter, more flexible, dynamic infrastructure. It will also help business users get at their critical information and applications from anywhere using their connected mobile devices.
 
GG: Can smaller and mid-sized businesses take advantage of these benefits as well?
DQ: Yes, smaller businesses are seeing the same benefits of larger enterprises. Many business processes such as e-mail and ERP can be easily delivered via a cloud in a much more cost-effective way.
 
GG: Do the current economic conditions bode well for this market, or hurt the chances for growth?
DQ: Clients are looking for technologies that help them save money in the long run, and cloud computing is certainly one model that would do just that. In addition, analyst firm IDC (News - Alert) forecasts that the use of cloud-based services will increase in 2009 despite, and because of, the economic conditions.
 
GG: In your view, please describe the future of the cloud computing space.
DQ: Cloud computing has already had a huge impact in the Web 2.0 consumer space. In the coming years we will see businesses adopting cloud computing — not only to become more efficient, but also to take part in a growing global ecosystem of innovative new services that will link entire industries, like smart power grids and secure online medical record networks.
 
GG: If you had to make one bold prediction for 2009, what would it be?
DQ: A more mature cloud computing model will emerge in 2009 as an enabling force behind an increasingly interconnected world. When you consider the enormous amount of technology that needs to work together on a daily basis — worldwide banking systems, Internet e-mail services, billions of mobile phones, physical asset tracking systems (RFID) — the inter-dependencies amongst these systems that span the public Internet and privately-managed IT environments will require ever-increasing amounts of computing power, intelligent networks and sophisticated security protocols. Businesses, in large numbers, began to evaluate the cloud approach in 2008, and this year we anticipate significant growth in a “hybrid” cloud computing model — combining public and private cloud approaches — in order for businesses to address the increasing demands on their IT systems in an economic fashion.

Greg Galitzine is editorial director for TMC’s (News - Alert) IP Communications suite of products, including TMCnet.com. To read more of Greg’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Greg Galitzine


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