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Communications as a Service (CaaS) Featured Articles

AT&T, Microsoft Launch Mobile Office

AT&T and Microsoft have announced a joint solution, AT&T Mobile Office, which allows businesses to collaborate over mobile devices. [ Read More ]
03/04/2015

Vaillant Deploys NewVoiceMedia's ContactWorld for Service

The customer experience is no longer determined by a visit to a brick-and-mortar store. The Internet, e-commerce, social media, mobile technology and cloud computing have forever changed how consumers interact with the companies they choose to do business with. Without a comprehensive strategy incorporating all these technologies and other touch points such as contact centers, a poor customer experience is to be expected for today's consumer. Invariably this will lead to high churn rates of thos… [ Read More ]
03/04/2015

TCG Partners with Broadview to Offer OfficeSuite Cloud Portfolio

Broadview Networks has just announced that it has forged a new partnership with Telecom Consulting Group (TCG). TCG is one of the premier telecommunications master agencies in the country and is poised to offer Broadview's OfficeSuite portfolio of cloud based products and services to both partners and clients across the country. Broadview has long been working to perfect its cloud-based services through OfficeSuite and now the company is able to offer clients what has been billed as something th… [ Read More ]
02/24/2015

MegaPath Strikes Deal with GTT

MegaPath is one of the world's leading providers of voice, data, security and cloud solutions announced last week that it had made yet another move that will allow the firm to focus on the cloud. The firm announced it has sold off another portion of the company to GTT Communications. This is the second move in the last few months where the firm has sold off a portion of the firm in order to better focus on what it does best. This particular deal is set to be officially closed on April 1. [ Read More ]
02/23/2015

Featured Resources

Whitepaper: A Hybrid Approach to Cloud Communications - Combining the best of cloud services and on-premises infrastructure
The cloud has been exploding in popularity. Organizations of all types love the ability to treat software much as they do electricity — a service that they plug into and pay for monthly.

Product Demo: Piloting the Cloud – Hosting Your Contact Center the
Right Way

Learn how Communications as a Service (CaaS) can work for your business.

Practical Guide: Moving Your Contact Center to the Cloud
Moving any contact center operation to the cloud requires addressing a range of issues from both a technology standpoint and a business perspective. And to formulate a migration approach, the more structure the better.

Product Brochure: Communications as a Service
Companies demand four primary elements of trust in a cloud solution – security, reliability, experience, and stability.

Customer Case Study: Philips Healthcare
Philips Healthcare is a global developer of health imaging devices. It develops solutions that deliver value throughout the care cycle wherever care is given, whether in the hospital or at home. Solutions include everything from disease prevention, screening and diagnosis, to treatment, monitoring and health management.

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