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Communications as a Service (CaaS) Featured Articles

Illinois Wesleyan University Upgrades to Cloud Communications

Illinois Wesleyan University recently ran into a problem with its communication system: its vendor had discontinued the platform it was using, and the vendor did not have a cloud product available. Upon receiving word of the discontinuation, university officials knew they wanted to switch to a cloud product, but they also knew they had to switch vendors to make that a possibility. [ Read More ]
09/26/2014

CloudEndure Makes Disaster Recovery Across Multiple Cloud Providers and Locations Possible

As cloud technology continues to evolve, more services are being integrated into the ecosystem, which is allowing individuals and organizations to get rid of on-premises solutions. One of the services that is currently available in the cloud is disaster recovery (DR), which more than any other solution is ideally suited for the cloud. [ Read More ]
09/25/2014

Report: Cloud-based Contact Center Services to Increase Over the Next Five Years

The cloud-based contact center market is likely to grow from $4.15 billion in 2014 to $10.9 billion in 2019, says a new research study, a projected compound annual growth of 21.3 percent. [ Read More ]
09/24/2014

SAP Welcomes Vitrustream's 'as-a-service' Offering for SAP HANA

SAP America, Inc. and Virtustream, enterprise-class cloud software provider, have partnered to add on to the SAP HANA platform. [ Read More ]
09/24/2014

Featured Resources

Whitepaper: A Hybrid Approach to Cloud Communications - Combining the best of cloud services and on-premises infrastructure
The cloud has been exploding in popularity. Organizations of all types love the ability to treat software much as they do electricity — a service that they plug into and pay for monthly.

Product Demo: Piloting the Cloud – Hosting Your Contact Center the
Right Way

Learn how Communications as a Service (CaaS) can work for your business.

Practical Guide: Moving Your Contact Center to the Cloud
Moving any contact center operation to the cloud requires addressing a range of issues from both a technology standpoint and a business perspective. And to formulate a migration approach, the more structure the better.

Product Brochure: Communications as a Service
Companies demand four primary elements of trust in a cloud solution – security, reliability, experience, and stability.

Customer Case Study: Philips Healthcare
Philips Healthcare is a global developer of health imaging devices. It develops solutions that deliver value throughout the care cycle wherever care is given, whether in the hospital or at home. Solutions include everything from disease prevention, screening and diagnosis, to treatment, monitoring and health management.

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