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Communications as a Service (CaaS) Featured Articles

Wheelings & Dealings: Switch Communications Closes with $35 Million in Series C Funding

Switch Communications Inc. is a startup company based in San Francisco that had a public launch at the beginning of this year. The company is focused on unified communications-as-a-service (UCaaS) and just about four months ago it made its cloud-based communications suite generally available. Since launching, the company released products such as Nosh, NoshList, Jotly, and UberConference, which allows you set up and host conference calls from your smartphone. [ Read More ]
05/22/2015

Wheelings & Dealings: CoreDial Receives $27.5 Million Investment to Improve Cloud Platform for MSPs and Channel Partners

SaaS platform provider CoreDial has received a $27.5 million investment supporting technology development and innovation. The funding, from private equity firm LLR Partners, is meant to help the company better deliver its cloud offerings to MSPs, IT solution providers and VARs through its SaaS platform and accompanying business model. [ Read More ]
05/19/2015

PLUMgrid Virtual Network Infrastructure Integrated with Interactive Intelligence CaaS Solution

Sunnyvale, California-based PLUMgrid, a leading provider of virtual network infrastructure for OpenStack clouds, has partnered with customer experience solutions provider Interactive Intelligence to integrate its Open Networking Suite (ONS) for OpenStack with the Interactive Intelligence Communications as a Service (CaaS) cloud solution. [ Read More ]
05/13/2015

IHS Infonetics' Cloud Unified Communications Scorecard

It is human nature that we all like to keep score. And, in hotly contested technology markets, it is never boring for vendors to get the latest on where they stand. Well, market research firms IHS Infonetics has released excerpts from its 2015 Cloud UC Service Provider North America Scorecard, which analyzes and ranks the top cloud/hosted unified communications (UC) providers in North America. For those in the incredibly competitive and growing cloud-based UC and customer interactions markets, t… [ Read More ]
05/13/2015

Featured Resources

Whitepaper: A Hybrid Approach to Cloud Communications - Combining the best of cloud services and on-premises infrastructure
The cloud has been exploding in popularity. Organizations of all types love the ability to treat software much as they do electricity — a service that they plug into and pay for monthly.

Product Demo: Piloting the Cloud – Hosting Your Contact Center the
Right Way

Learn how Communications as a Service (CaaS) can work for your business.

Practical Guide: Moving Your Contact Center to the Cloud
Moving any contact center operation to the cloud requires addressing a range of issues from both a technology standpoint and a business perspective. And to formulate a migration approach, the more structure the better.

Product Brochure: Communications as a Service
Companies demand four primary elements of trust in a cloud solution – security, reliability, experience, and stability.

Customer Case Study: Philips Healthcare
Philips Healthcare is a global developer of health imaging devices. It develops solutions that deliver value throughout the care cycle wherever care is given, whether in the hospital or at home. Solutions include everything from disease prevention, screening and diagnosis, to treatment, monitoring and health management.

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