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Communications as a Service (CaaS) Featured Articles

ConnectSolutions Executive to Participate in ITEXPO Panels

ConnectSolutions, a provider of cloud-based collaboration services for Skype for Business, recently announced that one of its executives will participate in several panels at ITEXPO. [ Read More ]

Frost & Sullivan: Big Gains Ahead for Australian Cloud Contact Center Market

The cloud contact center market is growing in popularity and importance worldwide, and a new report from Frost & Sullivan shows how far this market has to go, even with the impressive gains it's made in the recent past. [ Read More ]

ComputerTalk Joins Microsoft Enterprise Cloud Alliance

ComputerTalk extends it contact center software reach to cloud and hybrid that leverage Microsoft Skype for Business. [ Read More ]

Growing Number of Businesses in EMEA Moving to Omni-Channel Customer Care

Frost & Sullivan research finds that businesses in EMEA are showing increased interest in omni-channel customer care. [ Read More ]

Featured Resources

Whitepaper: A Hybrid Approach to Cloud Communications - Combining the best of cloud services and on-premises infrastructure
The cloud has been exploding in popularity. Organizations of all types love the ability to treat software much as they do electricity — a service that they plug into and pay for monthly.

Product Demo: Piloting the Cloud – Hosting Your Contact Center the
Right Way

Learn how Communications as a Service (CaaS) can work for your business.

Practical Guide: Moving Your Contact Center to the Cloud
Moving any contact center operation to the cloud requires addressing a range of issues from both a technology standpoint and a business perspective. And to formulate a migration approach, the more structure the better.

Product Brochure: Communications as a Service
Companies demand four primary elements of trust in a cloud solution – security, reliability, experience, and stability.

Customer Case Study: Philips Healthcare
Philips Healthcare is a global developer of health imaging devices. It develops solutions that deliver value throughout the care cycle wherever care is given, whether in the hospital or at home. Solutions include everything from disease prevention, screening and diagnosis, to treatment, monitoring and health management.


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