CaaS Featured Article

Insurance Group Picks CallidusCloud to Improve Management of Incentive Payments

October 08, 2012

Callidus Software (News - Alert) announced that a recognized insurance leader has selected its Incentive Compensation Management (ICM) solution.

This insurance group has selected CallidusCloud to improve the management of their incentive payments, said Tom Davis, vice president of sales and marketing at Insurance, CallidusCloud.

CallidusCloud ICM integrates with existing systems and supports end-to-end automation of the business processes, limiting overpayment expenses and enabling support of corporate strategy in the commission and bonus plans.

In addition to delivering extreme automation in integration, the solution also plans configuration, producer management, payout calculation and communication. Touted as a highly configurable solution, it supports rapid deployment, ease of use and reduced operational complexity.

As part of the solution, the producer portal allows for delivery of payment and performance-related information through the Web or a Customer Relationship Management system, according to company officials.

Davis said that the insurance group will be using the ICM solution to derive significant financial and performance benefits by automating the way they process commissions and bonuses.

Company officials said that ICM features business intelligence; commission and incentive compensation; license and compliance; and onboarding. It enables creation of reports and queries on demand via business intelligence (BI) tool as well as delivers automation for incentive compensation in the organization.

The ICM solution supports tracking and validation of producer compliance data. In addition, it turns a paper and labor-intensive effort into a streamlined online process.

The Insurance group and CallidusCloud signed the agreement in the third quarter of 2012.

Callidus Software, doing business as CallidusCloud, is a provider of cloud software. It enables organizations to drive performance and productivity across their business with our hiring, learning, marketing and selling clouds.

Recently, Acteva (News - Alert), a worldwide provider of a Cloud-Based Registration, Payment and Management platform for Events & Training Programs, selected CallidusCloud's marketing automation solution.




Edited by Brooke Neuman

Article comments powered by Disqus

Related CaaS Articles

Enterprise Communication Market Changing Thanks to Cloud and IP Migration

New Frost & Sullivan report looks at growth and impacts of Cloud and IP migration on enterprises. [ Read More ]
07/28/2015

Viju Partners with Microsoft as Surface Hub Demand Skyrockets

Reseller Viju partners with Microsoft as demand for Surface Hub video and collaboration solution takes off. [ Read More ]
07/24/2015

Fonolo Adds SMS Interaction to Call-back Service

Fonolo has enhanced its contact center call-back capabilites with addition of SMS interaction. [ Read More ]
07/23/2015

Ozonetel's CloudAgent Now in Zendesk App Store

One of the major trends in contact center solutions is the integration of such solutions with other important customer journey capabilities such as ticketing and customer relationship management (CRM) systems. The ultimate goal for such integrations at a high level is to assure that frontline customer engagement employees, contact center agents as well as sales and marketing people have the right tools and information to be more responsive with the benefits flowing directly to the bottom line in… [ Read More ]
07/22/2015

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!