CaaS Featured Article

Report: Asia Pacific UCaaS Market to Reach $659 million by 2018

July 08, 2014

A recent report from market research firm IDC (News - Alert) suggests that the unified communications as a service (UCaaS) market in the Asia Pacific geographical region will reach $659 million by 2018.

According to analysis of the report at MIS Asia, Australia will lead the countries in the group in terms of generated revenue. The People's Republic of China, India, and Korea will follow in that order. The report excludes Japan from its analysis. The expected growth will mark a compound annual growth rate over five years of 89 percent.

The research points to the cost benefits and flexibility of the services as to what will drive adoption in the region. Both global and regional service providers are reportedly now offering UCaaS as part of their portfolios, says MIS Asia. The service providers are quickly figuring out solutions to problems that revolve around security, bandwidth demands, regulation compliance, and service consistency.

As providers make UCaaS more consistent and secure, more businesses should flock to the service. Businesses in Australia, New Zealand, India, Vietnam, Indonesia, and Singapore, the report suggests, are especially expected to a strong interest in the cloud-based service come the next several months.

Overall, TMC (News - Alert) reported previously, the UCaaS market is responding well to hybrid cloud deployments. According to Synergy (News - Alert) Research, 14 percent of UCaaS users have deployed hybrid clouds as of Q1 2014. In addition, hybrid cloud deployments in general have increased 46 percent over the past year.

Like the major incentives for businesses adopting to UCaaS, hybrid clouds offer businesses the ability to save money and retain the flexibility that public clouds offer while also promising the added control and security benefits of a private cloud.

Ryan Tay, senior research manager for Telecoms and Unified Communications (News - Alert) at IDC Asia/Pacific, spoke about the growing Asia Pacific UCaaS market.

"Both enterprise customers and IT providers are rapidly looking to UCaaS as a way to transform their business and become more efficient, flexible and agile," Tay said.

It is no wonder that businesses are adopting all sorts of cloud services in droves. Whether or not they invest in public, private, or hybrid clouds, they have the potential to provide themselves with increased amounts of security and flexiblity that traditional server deployments could not reasonably handle. Readers may expect the Asia Pacific market to grow its hybrid cloud market alongside its predicted UCaaS growth if trends for both markets continue along these paths on a global scale.




Edited by Maurice Nagle

Article comments powered by Disqus

Related CaaS Articles

Illinois Wesleyan University Upgrades to Cloud Communications

Illinois Wesleyan University recently ran into a problem with its communication system: its vendor had discontinued the platform it was using, and the vendor did not have a cloud product available. Upon receiving word of the discontinuation, university officials knew they wanted to switch to a cloud product, but they also knew they had to switch vendors to make that a possibility. [ Read More ]
09/26/2014

CloudEndure Makes Disaster Recovery Across Multiple Cloud Providers and Locations Possible

As cloud technology continues to evolve, more services are being integrated into the ecosystem, which is allowing individuals and organizations to get rid of on-premises solutions. One of the services that is currently available in the cloud is disaster recovery (DR), which more than any other solution is ideally suited for the cloud. [ Read More ]
09/25/2014

Report: Cloud-based Contact Center Services to Increase Over the Next Five Years

The cloud-based contact center market is likely to grow from $4.15 billion in 2014 to $10.9 billion in 2019, says a new research study, a projected compound annual growth of 21.3 percent. [ Read More ]
09/24/2014

SAP Welcomes Vitrustream's 'as-a-service' Offering for SAP HANA

SAP America, Inc. and Virtustream, enterprise-class cloud software provider, have partnered to add on to the SAP HANA platform. [ Read More ]
09/24/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!