CaaS Featured Article

Report: Asia Pacific UCaaS Market to Reach $659 million by 2018

July 08, 2014

A recent report from market research firm IDC (News - Alert) suggests that the unified communications as a service (UCaaS) market in the Asia Pacific geographical region will reach $659 million by 2018.

According to analysis of the report at MIS Asia, Australia will lead the countries in the group in terms of generated revenue. The People's Republic of China, India, and Korea will follow in that order. The report excludes Japan from its analysis. The expected growth will mark a compound annual growth rate over five years of 89 percent.

The research points to the cost benefits and flexibility of the services as to what will drive adoption in the region. Both global and regional service providers are reportedly now offering UCaaS as part of their portfolios, says MIS Asia. The service providers are quickly figuring out solutions to problems that revolve around security, bandwidth demands, regulation compliance, and service consistency.

As providers make UCaaS more consistent and secure, more businesses should flock to the service. Businesses in Australia, New Zealand, India, Vietnam, Indonesia, and Singapore, the report suggests, are especially expected to a strong interest in the cloud-based service come the next several months.

Overall, TMC (News - Alert) reported previously, the UCaaS market is responding well to hybrid cloud deployments. According to Synergy (News - Alert) Research, 14 percent of UCaaS users have deployed hybrid clouds as of Q1 2014. In addition, hybrid cloud deployments in general have increased 46 percent over the past year.

Like the major incentives for businesses adopting to UCaaS, hybrid clouds offer businesses the ability to save money and retain the flexibility that public clouds offer while also promising the added control and security benefits of a private cloud.

Ryan Tay, senior research manager for Telecoms and Unified Communications (News - Alert) at IDC Asia/Pacific, spoke about the growing Asia Pacific UCaaS market.

"Both enterprise customers and IT providers are rapidly looking to UCaaS as a way to transform their business and become more efficient, flexible and agile," Tay said.

It is no wonder that businesses are adopting all sorts of cloud services in droves. Whether or not they invest in public, private, or hybrid clouds, they have the potential to provide themselves with increased amounts of security and flexiblity that traditional server deployments could not reasonably handle. Readers may expect the Asia Pacific market to grow its hybrid cloud market alongside its predicted UCaaS growth if trends for both markets continue along these paths on a global scale.




Edited by Maurice Nagle

Article comments powered by Disqus

Related CaaS Articles

Report: Government Spending on Cloud Services to Rise in 2015

A research group that informs government entities about global technologies released a new report this week that predicts continued government spending on cloud-based initiatives through the coming fiscal year. [ Read More ]
09/18/2014

Telesphere Recognized by Gartner

Telesphere, a provider of fully hosted and managed VoIP and unified communications as a service for businesses, recently announced that Gartner Inc. has placed the company in the upper quadrant of its 2014 "Magic Quadrant for Unified Communications as a Service (UCaaS) in North America." The company was recognized for its suite of cloud-based communications and collaboration solutions. [ Read More ]
09/18/2014

Brown & Brown Chooses Mitel's Single Cloud-Based Platform

Mitel, a company that provides business communications solutions, recently announced that its cloud solution has greatly benefitted Brown & Brown Insurance, a company that provides a range of insurance, reinsurance products and related services. Since migrating to Mitel's single cloud-based platform, Brown & Brown has been able to improve the coordination between its offices, ensuring faster services. Also, the company has been able to cut down greatly on maintenance costs. [ Read More ]
09/18/2014

Telesphere Partners with Telecom Brokerage

Telesphere, a provider of fully hosted VoIP and cloud communications services, recently announced that Telecom Brokerage, Inc. (TBI), a third-party technology services distributor, will offer its cloud communications solution across the U.S. TBI, a one-stop source for unbiased advice on a vast array of services, has a massive network manned by more than 2000 agents and VARs. [ Read More ]
09/17/2014

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!