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Telstra Launches Global Cloud-based Unified Communication Service

August 19, 2014

Telstra (News - Alert), a telecommunications and information services company in Australia, recently unveiled its global cloud-based unified communications service.

The new service will enable businesses to communicate and collaborate in real-time regardless of their location around the world.

Officials said that Telstra’s global solution was launched in Australia last year in partnership with Cisco (News - Alert). The service would be delivered via Telstra's cloud infrastructure, which now extends to seven locations throughout the United States, Europe and Asia-Pacific.

"Our new global service is a significant development in global collaboration capabilities and has been designed specifically for today's dynamic workplace where employees use the web, video and voice to drive innovation and improve productivity," said Nathan Bell, director of marketing, portfolio and pricing for Telstra Global Enterprise and Services.

Businesses, with Telstra Cloud Collaboration, can roll-out extensive collaboration and communications tools to staff throughout the world, scale user profiles and functionality up and down depending on business requirements.

They are also able to ensure employees working remotely have identical resources to those working in the office.

"Cisco is excited to offer Telstra tools and capabilities for delivering rich collaboration experiences," said Thomas Wyatt, vice president and general manager of Cisco's Collaboration Infrastructure Technology Group.

"Telstra is one of Cisco's key global partners and we are happy to join Telstra in offering one of the most comprehensive portfolios of cloud-based services in the world to be delivered on a Cisco Unified Computing platform," he further added.

Company officials confirmed that Telstra's service will be available from the end of August to customers on a monthly, "per worker" basis.

Worker types are unique to Telstra and have been specifically designed to meet the different requirements of employees, categorizing them as 'essential', 'office', 'information' or 'mobile' workers.

Edited by Alisen Downey

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