Presidio Awarded Tenth Customer Satisfaction Excellence Gold Star from Cisco
August 31, 2015
Presidio, a provider of professional and managed services for advanced IT solutions, recently announced the exciting news that it has once again achieved Cisco’s (News - Alert) Customer Satisfaction Excellence Gold Star distinction. This award recognizes the company’s dedication to providing its customers with industry-leading customer service and this effort’s role in ensuring Presidio’s burgeoning success.
“Client Satisfaction is a critical variable to our success and a top priority for us,” commented Dave Hart, Presidio’s COO. “We are pleased to be recognized with excellence in Customer Satisfaction by Cisco with the Gold Star award.”
This is the tenth year Presidio has been awarded Cisco’s Gold Star for customer satisfaction, which reflects the company’s expertise in building solutions on cutting-edge technologies and comprehensive support of them with innovative services. Cisco’s third-party audit process is highly reputed in the industry and maintains validation of Gold, Silver and Premier Certified partners’ qualifications.
“Everything we do is focused on our Client Experience and Satisfaction,” said Bob Cagnazzi, CEO of Presidio. “We are proud to have achieved Cisco's highest level of recognition in this category for multiple years in a row. We applaud Cisco for valuing this measurement with the award and having a process to measure their partner performance.”
In addition to this distinction, Presidio received nine 2012 Cisco Partner Summit U.S. & Canada Partner of the Year awards and is Cisco’s first global Master ATP (News - Alert) partner for all ATP specializations including Managed Services, Unified Communications, Security and TelePresence Video. Presidio also boasts more than 30 Cisco specializations and authorizations as well as over 2,000 technical certifications.
Presidio’s recognition for its customer satisfaction abilities is the latest positive marker in a long and fruitful relationship between the two companies, which in turn benefits clients by ensuring they are provided with capable solutions they can trust.
Edited by Dominick Sorrentino